Warranty Team Lead Technician.

col-wideJob Description:ResponsibilitiesResponsibility and authority to ensure all customer needs are considered. Manage commercial guarantee of customer: give support to main commercial activities of guarantees such us guarantee agreements, cost forecast, negotiation of technical factors and reports required by Finance.Technical management of customer guarantee: manage interfaces with customer including verification of received parts, non-conformities analysis, failures analysis, customer meetings developing and implementing correcting and/or preventive actions. Monitor and issue of reports: monitor customer guarantees developing, including communication of reports to all involved departments. Required skills and experience / main competences:Engineering degree or similar.Fluent English level, other optional languages as a plus.Quality IT programs (QSYS, GWD).FMEA APQPContinuous improvement toolsSPCAnalysis and problem solving.Negotiation skills.Product and process audits.Risks analysis/RFMEA.