DE: DRINGEND! Kundensupport auf Deutsch: Auftragsverwaltung; Start 1.05! ( Büro in Lissabon )PT: URGENTE! Suporte ao Cliente em Alemão: Gestão de Pedidos; Comece 1.05! ( Escritório em Lisboa)Location: LisbonStart date: 1.05 (1st of May!)Work in our modern office in Lisbon ( Parque das Nações ) in business hours: Monday-Friday 8:00-17:00 – 5 days/week, 40h/week, 8h/day (+1h lunch break) – full time)HYBRID possibility after 3 months of work ( 3d office+2d home)We expect experience in customer Support area!You don't need to be native – we accept candidates with B2 level of German & English!The company:Our client is Enovis is a medical technology company that makes groundbreaking products, software, and solutions that enable healthcare providers to help their patients achieve extraordinary results.This offer is a great opportunity for all German speakers who are looking for a new challenge & working in Portugal opportunities!As a Customer Support you will:Receive and distribute incoming customer ordersCommunicate order entry and fulfillment issues with Sales and Customer Experience members as requiredHandle order management from entry to delivery and resolves complex customer billing issues, ensuring effective resolution and an improved customer experienceCollaborates and coordinates cross-functionally with Customer Care, Pricing Team and Accounts Receivable to ensure correct informationFollows up on internal holds pertaining to credits processed on behalf of customersCompetitive salary and compensation system from 1450€gross /month:1624€ gross x 12 month – base salary2 extra salaries per year: Christmas bonus + holiday bonusup to 150€ performance bonusWhat else do we offer?Start date: 27.05!Work in our modern office in Lisbon ( Parque das Nações ) in business hours: Monday-Friday 8:00-17:00 – 5 days/week, 40h/week, 8h/day (+1h lunch break) – full time)HYBRID possibility after 3 months of work ( 3d office+2d home)Free healthy meals in the cafeterias, such as soup, bread, salad and fruit;Private health insurance (in addition to standard insurance)Provide 25 days of vacation and the state mandated 13 Public HolidaysComplete online hiring process regulatedWhat do we expect:Communicative German level (min. B2 level)Communicative English level (min. B2 level)You live in Lisbon or you are ready to relocate thereAbility to communicate clearly and effectivelyYou are looking for adventure in fast growing, international companyYou have min. 2 years experience in Customer Support AreaEU citizenship or a residence permit in Portugal is mandatoryInterested in new adventure? – APPLY TODAY WITH YOUR CV to start your new job!Problems with the application using the form? File too big? –Send your CV via email to ******* By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy# apoio ao cliente, vagas emprego, atendimento ao cliente, assistente apoio cliente, Kundendienst, Kundendienstmitarbeiter, Callcenter-Betreiber, German, ENOVIS, medical care, billing and order assistanceTagged as: Jobs in Portugal#J-18808-Ljbffr
