Are you passionate about the hospitality industry? Do you want to work for a luxury and well-renowned hotel chain? Do you enjoy smooth traveling? Then this is your chance to make an impact on the holidays of multiple travelers!Your responsibilities and impact as a customer service agent will be:Customer service by phone, email, and live chatSolving issues encountered during the booking process or loyalty programsTaking an active role in finding the right bookingFollowing up on issues during the vacationProviding good solutions incl. refunds to the customersManaging good and qualified lead generationSkills, qualifications, and interests you need to succeed in this role:You have a fluent level of German (a good level of English would be a plus)You are looking for a job opportunity abroad You are addicted to travelingYou are motivated and committed to your workYou have excellent communication and listening skillsYou are a team player and willing to work with many other nationalitiesWhat's in it for you?Type of contract: a long-term fixed-term contract, renewable every yearWorking hours: full-time (40h/week) on rotating shifts (depending on the project)Hybrid work optionsSalary conditions (*) – 2 options:Including free accommodation (shared flat, all bills included): 1050€ gross/monthExcluding accommodation: 1400€ gross/monthFor international candidates:Reimbursement of your initial flight expenses after 9 monthsAirport pick upYearly two-way flight ticket back to your home country (within the EU)Help in paperwork, opening bank account, etc. upon your arrivalFree Portuguese lessons, cooking classes, sports activities, and social events organized by the companyReal career opportunities in different career paths(*) Compensation during the training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes)What should you expect from living in Lisbon?A colorful city view and a rich cultural historyPros of living in a European capital on a budgetDelicious Portuguese cuisine and famous cafe cultureFriendly people, good vibes, and a happy-go-lucky urban lifeWarm climate all year and a sunny beach life next to the AtlanticA large English-speaking local community and international environmentYour Future Company:Located in Lisbon, you will find a company that takes care of you with your career development, language skills, accommodation, and to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!
