Italian Customer Advisor Specialist (Remote In Portugal)

Speak Italian? A new challenge is coming! ???? Do you enjoy taking on new challenges? Consider working as an Italian Customer Advisor Specialist remotely in Portugal! Your Role as a Remote Customer Advisor: Represent a worldwide brand; Deliver high-quality service across multiple support platforms; Develop customer relationships and grant the best experience for the customer; Troubleshoot through the use of open questions, support documents, and system training; Offer recommendations to common problems or frequently asked questions. What do you need to have: At least C2 of Italian ; Deliver high-quality service across multiple support platforms; Experience in customer/technical support (preferable but not necessary as you will receive training); EU passport, residence card from Portugal or Ukrainian refugee certificate. Benefits: Working hours - 40 hours per week = 8 hours a day/ 5 days per week; Remote Bonuses ; Private Health Insurance, life insurance, and family plan (spouse, legal partner, and children); Career growth opportunities; Daily meal allowance; Grow your career with a flexible career path; Holiday, Christmas and Language Bonuses; Contract: Permanent contract from day one, probation period of 30 days; Administrative assistance for documentation. Apply now! Powered by JazzHR