German-Speaking Customer Support Representative For Renewable Energy Company

German-speaking Customer Support Representative for Renewable Energy Company in Lisbon     Are you ready to embark on an exciting career journey in Lisbon? Join a dynamic team as a German-speaking Customer Support Representative for a leading renewable energy company. At our heart, we're all about providing exceptional customer experiences. Here's your chance to make a meaningful impact!   About the Company At the forefront of renewable energy, we are committed to making a positive impact on the environment. Join us in our mission to drive sustainable energy solutions.   Your Profile - Proficient German and fluent English - Excellent communication skills, empathy, and team spirit. - Previous experience in Customer Service is a plus. - Attention to detail – recognizing that small details can make the biggest difference. - Demonstrated ability to work independently and make decisions with minimal supervision. - Passion for delivering exceptional customer experiences.   Your responsibilities: You will be at the forefront of our mission to deliver top-notch customer service in the renewable energy sector. - Promptly responding to customer inquiries. - Engaging with customers through various communication channels. - Addressing and resolving customer concerns and complaints. - Developing an in-depth knowledge of our products to effectively answer questions. - Processing customer orders, forms, applications, and requests.  - Maintaining records of customer interactions, transactions, comments, and complaints. - Collaborating and coordinating with colleagues when necessary. - Providing valuable feedback to improve our customer service process.   ? Benefits: - Competitive wages with fourteen monthly payments per year - Relocation package (Flight reimbursement, financial support for accommodation) - Health Insurance from day one of your contract - Performance Bonus - Meal allowance in voucher card (net) - Major Care (up to 6 appointments per support area: psychological, financial, legal and psychosocial) - Urban Sports free membership - Flexible work schedules - Well-being campaigns, training and development programs, partnerships/discounts, and year-round events - Feel Good Community - Tailored wellness and psychological support for our teams - Opportunities for career progression and international growth - Refer a friend program and other incentives - A modern work environment in an attractive location with excellent public transport connections - Experience the vibrant city of Lisbon, known for its quality of life Join us in creating opportunities and making a difference in the world of renewable energy. Your journey starts here in Lisbon.