German Content Moderation Expert For Content Platform Operating Company In Porto

Are you someone for whom watching videos is a regular activity? Do you have an eye for detail and an effective communicator with strong orientation towards providing the best customer assistance? This role might be for you!Responsibilities:· Assessing online videos/content/complaints/legal notices regarding copyright infringements· Updating content on a major social media platform· Conducting content audits and facilitating social media uploads· Ensuring compliance with contractual KPIs for customer service· Maintaining thorough familiarity with client offerings· Adhering strictly to client accuracy guidelines· Safeguarding customer data and ensuring compliance processes are followedRequirements:-German (C1) + English B2 (both spoken and written)- Proficient computer navigation skills and strong PC knowledge- Effective communication skills, both written and verbal- Dependable with a keen eye for detail- Ability to multitask and adapt quickly to changes- Tolerance for repetitive tasks in a fast-paced, high-production environment- Team player with the capacity to work independently- Demonstrated patience in customer interactions, maintaining professionalism at all times- Willingness to work flexible hours- Associate degree in a related field preferred, with 6 months to one year of relevant experience- Strong orientation towards customer service#J-18808-Ljbffr