Dutch Speaker Customer Advisors - Lisbon

At Intelcia, a successful global player for 20 years, we ensure the conditions to attract, welcome and develop talent in a culture of membership, positive, and inspiring continuous progress!Dutch speakers with good commands in English!Your mission:- With the tools acquired during our initial training, you will be in charge of Handling customer requests by answering incoming calls.- Answer to customer requests in an effective and timely way, ensuring a high-quality service is provided.- Providing product and tool support to improve customers' experience.- Administrative tasks: documentation management and database updating.Your profile:- Dutch and English fluent or bilingual;- Computer literacy (easily browse different software programs in parallel);- Previous experience in customer service is a plus.- Excellent communication skills (you are comfortable communicating with customers using several channels).- Ability to multi-task by working independently, while being a team player.Our Offer:- A corporate culture, based on management with values and human DNA.- Initial paid training and employment contract.- Health insurance after 6 months in the company.- Attractive and motivating salary and bonuses (basic salary + meal basket + performance bonus).#WeDream #WeCare #WeDo #BeGreatTogether