Digital Customer Collaboration Expert & Cudo Officer - Sales (M/F/D).

col-wideJob Description:Req ID Ponte de Lima, PortugalWe are looking for a new colleague to strengthen our Sales Systems & Processes team in Ponte de Lima, PortugalMain accountabilities, responsibilities and deliverables• Support external electronic customer communication in terms of customer portals & systems (portal management)• Worldwide support of internal colleagues in handling access to external customer portals/systems• Coordinate external user access management in customer systems (creating, changing, and deactivating access rights of ZF employees)• Support the initialization of new customer requirements, terms and conditions (e.g. by Customer Account teams, Legal, IT) to ensure IT-, data- & information-security and protect intellectual property• Routing of incoming relevant customer documents• Support & track document assessment process and resulting actions.Required skills and experience / main competencies• Bachelor's degree with first working experience (ideally in customer support, customer service or portal management);• Strong service orientation and good coordination skills;• Customer-oriented way of thinking and profound communication skills;• Ability to work in an international team & cultural awareness;• Fluent in English; French/Spanish/Italian/German would be a plus.Why you should choose Passive Safety Systems?• You will work in a varied, innovative work environment, in an International team;• Full of challenges and high-level professional activities;• Competitive compensation and benefits;• Continuous learning opportunities;• Flexible working hours.