Digital Customer Collaboration Expert & Cudo Officer - Sales (M/F/D).

Req ID Ponte de Lima, Portugal We are looking for a new colleague to strengthen our Sales Systems & Processes team in Ponte de Lima, Portugal Main accountabilities, responsibilities and deliverables • Support external electronic customer communication in terms of customer portals & systems (portal management) • Worldwide support of internal colleagues in handling access to external customer portals/systems • Coordinate external user access management in customer systems (creating, changing, and deactivating access rights of ZF employees) • Support the initialization of new customer requirements, terms and conditions (e.g. by Customer Account teams, Legal, IT) to ensure IT-, data- & information-security and protect intellectual property • Routing of incoming relevant customer documents • Support & track document assessment process and resulting actions. Required skills and experience / main competencies • Bachelor's degree with first working experience (ideally in customer support, customer service or portal management); • Strong service orientation and good coordination skills; • Customer-oriented way of thinking and profound communication skills; • Ability to work in an international team & cultural awareness; • Fluent in English; French/Spanish/Italian/German would be a plus. Why you should choose Passive Safety Systems? • You will work in a varied, innovative work environment, in an International team; • Full of challenges and high-level professional activities; • Competitive compensation and benefits; • Continuous learning opportunities; • Flexible working hours.