We are a prominent content moderation solutions provider dedicated to ensuring a safe and enjoyable online environment for users globally. Our Porto-based team is at the forefront of maintaining community standards and fostering positive interactions online. As we expand our operations, we are actively seeking a talented German-speaking Content Moderator to join us in Porto and contribute to our mission.
Role Overview: As a German-Speaking Content Moderator, you will play a pivotal role in safeguarding our online platforms by reviewing and moderating user-generated content. This position presents a unique opportunity to work within a multicultural team, utilizing your language proficiency and cultural sensitivity to enhance the online experience for our users.
Key Responsibilities: Review and moderate user-generated content in German across diverse digital platforms, including social media, forums, and messaging apps. Apply established guidelines and policies to assess content, taking appropriate action to remove or escalate violations. Collaborate cross-functionally to address complex issues and implement effective solutions. Provide guidance and support to users, fostering a positive and inclusive online community. Stay abreast of industry trends and best practices in content moderation to continuously enhance our processes. Qualifications: Proficiency in German at the B1 level or higher, with excellent written and verbal communication skills. Fluent in English, enabling effective communication with international colleagues. Meticulous attention to detail and the ability to thrive in a fast-paced environment. Empathetic and culturally aware, with a keen understanding of diverse perspectives. Prior experience in content moderation or customer support is advantageous but not mandatory. A bachelor's degree or equivalent work experience is preferred. Benefits: Competitive salary package reflective of your experience and qualifications. Relocation assistance available for candidates relocating to Porto, including flight tickets and accommodation support. Opportunities for career advancement and professional development through training programs. Comprehensive health and life insurance coverage for you and your dependents. Vibrant and inclusive workplace culture with regular social events and team-building activities. Additional perks such as employee discounts, wellness initiatives, and more. Why Join Us: By joining our team as a German-Speaking Content Moderator, you'll have the chance to make a meaningful impact on the online community while advancing your career in a supportive and dynamic environment. We are committed to fostering an inclusive workplace where diversity is celebrated, and every team member is empowered to succeed.
