We are a leading provider of content moderation solutions, committed to ensuring a safe and enriching online experience for users worldwide. Our dedicated team in Porto, Portugal, plays a crucial role in upholding community standards and fostering positive online interactions. We are currently seeking a German-speaking Content Moderator to join our team and contribute to our mission. Position Overview: As a German-speaking Content Moderator, you will be responsible for reviewing and moderating user-generated content on various digital platforms to ensure compliance with our community guidelines and standards. This role offers a unique opportunity to work in a multicultural environment, leveraging your language skills and cultural understanding to create a positive online experience for users. Key Responsibilities: Review and moderate user-generated content in German across multiple digital platforms, including social media, forums, and messaging apps. Evaluate content against established guidelines and policies, taking appropriate action to remove or escalate violations. Collaborate with cross-functional teams to address escalated issues and implement effective solutions. Provide feedback and guidance to users on appropriate online behavior, promoting a safe and inclusive online community. Stay updated on industry trends and best practices in content moderation, continuously seeking opportunities for improvement and innovation. Qualifications: Proficient in German at the B1 level or higher, with strong written and verbal communication skills. Fluent in English, with the ability to effectively communicate with international teams. Strong attention to detail and the ability to maintain accuracy in a fast-paced environment. Empathetic and culturally sensitive, with a deep understanding of diverse perspectives. Prior experience in content moderation or customer support is preferred but not required. Bachelor's degree or equivalent work experience preferred. Benefits: Competitive salary package commensurate with experience and qualifications. Relocation package available for candidates relocating to Porto from abroad, including flight tickets to Porto and accommodation assistance. Opportunities for career growth and advancement, with access to training and development programs. Comprehensive health and life insurance coverage, ensuring peace of mind for you and your loved ones. Vibrant and inclusive work culture with opportunities for social activities and team building. Other perks and benefits, including employee discounts, wellness programs, and more. Why Join Us: Joining our team as a German-speaking Content Moderator offers you the opportunity to make a meaningful impact on the online community while advancing your career in a supportive and dynamic environment. We are committed to fostering a diverse and inclusive workplace where all employees can thrive and grow professionally.
