Airline Customer Advisor (German)

Airline Customer Advisor in Lisbon (German)   Do you speak German and have a passion for traveling? Catch this opportunity to empower your technical skills and gain privileged know-how of the travel industry by working for a well-known airline in Lisbon. You will be responsible for providing friendly and professional customer service in your language.     German-speaking Airline Reservations Advisor   The company This airline has changed the way people travel. They started 25 years ago, they operate domestic and international scheduled services on over 1,000 routes in more than 30 countries.      Your Profile  - You are proficient in German and fluent in English B2 - You have excellent interpersonal and communication skills - You are able to work in rotating shifts - You are an EU resident, or you have a valid work permit - Experience in GDS tools is nice to have, but not mandatory     Your Responsibilities - Help and support the clients with inquiries, bookings, doubts, upgrades, and rescheduling via phone calls, chat, and emails - Manage customers' bookings - Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken     ?  Benefits - Competitive salary (14 payments per year) + Performance bonus - Health insurance - Relocation package including accommodation in a shared flat and flight reimbursement - Work in a nice central office in Lisbon - Discounts in local businesses, events, and much more! - International career opportunities - Work on-site office in Lisbon - Signing Bonus   If it sounds like you, apply now and join the team of the first airline to operate net-zero carbon flights!