.Job Description Account Director HWS Portugal ( Job Number: EUR0156Z ) Work Locations Work Locations : Hilton Madrid Corporate Avenida de la Hispanidad 2-4 Madrid 28042 The Account Director will manage and grow high value and large potential Share of Wallet accounts for Hilton Worldwide. The role will look after these accounts on a local, (national), international & global basis where relevant.They will be accountable for the performance of selected accounts on a, national and global basis. They will create and communicate the account strategies in order to drive increased market share and demonstrate value to both internal and external customers.Planning Activities 25% Develops strategies and directions for accounts in remit. Identifies and evaluates business opportunities for the company and directs accordingly. Executes strategic account development plans and supports communications of key messages internally and externally. Develops plans to implement long term goals for the business that are the basis for short term goals and annual operational planning. Develops appropriate objectives and directs their achievement. Establishes relevant procedures and processes. Accountable for the delivery of the strategy and activities of the sales function. Total account management focus where applicable. Quickly determine the segments within the accounts that provide the greater opportunities.Organising Activities 50% Identifies resources, oversees activities and confers with key stakeholders to ensure objectives of the team (where applicable) and sales function are accomplished. Implements plans to ensure overall strategic direction of the account base and supports the company's revenue strategies. Develops account plans that specify objectives and sales activities to support the defined account strategy and ensure maximum opportunity for account penetration. Establishes and develops long term effective working relationships with key customers to drive business. Depending on the segment,oManages the RFP process ensuring the correct procedures are in place to support the client and drive business into Hilton, for corporate transient clients as well as airlinesoHandles the strategic relationship with MICE / CMTG clients and handles group requests, at times supported by a coordinator or venue finder (may be specializing on a specific segment like Sports or Pharma)oHandles the strategic relationship with leisure operators (e.G. including rate negotiations, intermediary agreements, sales promotions) Ensures relevant updates are sent both to internal and external stakeholders. Monitors and reviews the impact of marketing initiatives on the account strategy. Networking with sub account handlers and global leads where relevant. Strengthening relationships with key hotels and aligning strategies where relevant. Accountable for communicating the strategy, ADP, and activities on a regular basis, along with relevant issues, opportunities and successes
