col-wideJob Description:Important Note: Professional interpretation experience and/or interpreter certification and training are required for this position. A combination of experience and training can be considered for the role.Qualifications:3+ years of professional interpreting experienceInterpreter certification or Interpretation training coursesAuthorized to work in the USHigh school completion or equivalentProficient in English and target language, as determined by our Language Checkup assessmentRemote Position - must reside in the USWe Offer:CyraCom provides a generous menu of benefits from which you can pick and choose what is best for you and your family, including Medical, Rx, Dental, Vision, Life, AD&D, Disability, 401(k), Paid Time Off, Employee Assistance, Employee Referral Program, Tuition Reimbursement, professional development, and competitive salaries.This role typically starts at a base annual salary of $25,000.Paid professional interpreter trainingOvertime pay and merit-based increasesInternal promotion opportunitiesA diverse, inclusive, and supportive environmentPosition Summary:This position performs skilled consecutive, first-person interpretation. Work is performed and reviewed under direct supervision, using well-defined policies and procedures. Limited opportunity exists for exercising independent judgment and decision-making. An incumbent refers most problems to a supervisor and generally all non-routine problems. This description applies to the entire Interpreter classification regardless of language(s) spoken. Essential Functions (major duties & responsibilities):Provides meaning-for-meaning interpreting.Follows CyraCom's interpreter protocols as per CyraCom training, policies, and procedures.Follows all CyraCom policies and procedures related to information confidentiality and interpreter ethics.Attends all required training for interpreters, such as training by the CyraCom Quality and Development Department.Continuously improves vocabulary and specialized subject matter knowledge, as required for various clients, such as medical, legal, social services, etc.Maintains confidentiality as per CyraCom Interpreter policies.Uses standard office equipment such as telephones, computers, copiers and fax machines.Uses MS Office applications such as Outlook, Word and Edge (or other internet browser).All employees are required to perform the following essential functions: demonstrate predictable, reliable, and timely attendance; follow written and verbal directions and complete assigned tasks on schedule; read, write and communicate in English; communicate in person and by telephoneOther Duties and Responsibilities:Performs all other duties as assigned.Knowledge, Skills & Abilities:Fluency in English and the target language.Skilled at communicating, both orally and in writing in English and target language.Basic understanding of linguistics and different cultures.Skilled in adjusting to rapidly changing circumstances.Ability to react calmly and effectively in emergency situations.Strong attention to detail and accuracy.Ability to work independently and skilled at exercising initiative within the parameter of company policies and procedures.Exceptional commitment to confidentiality as per CyraCom Interpreter policies.Skilled at keeping supervisors informed of problems or issues.Skilled in establishing and maintaining effective work relationships.Skilled in Microsoft Office, including Microsoft Outlook, Word, and Internet Explorer (or another internet browser).Ability to operate competently common office equipment including, but not limited to computer, fax, copier, and telephone system.
