*DE: *DRINGEND! Kundensupport auf Deutsch: Auftragsverwaltung; Start 1.05! (*Büro in Lissabon*)*PT:* URGENTE! Suporte ao Cliente em Alemão: Gestão de Pedidos; Comece 1.05! (*Escritório em Lisboa)**Location: Lisbon ** *Start date: 1.05 (1st of May!)** *Work in our modern office in Lisbon (*Parque das Nações*) in business hours: Monday-Friday 8:00-17:00 –* 5 days/week, 40h/week, 8h/day (+1h lunch break) – full time)* *HYBRID possibility after 3 months of work (* 3d office+2d home)* We expect experience in customer Support area!* *You don't need to be native - we accept candidates with B2 level of German & English!**The company:*Our client isEnovis is a medical technology company that makes groundbreaking products, software, and solutions that enable healthcare providers to help their patients achieve extraordinary results.This offer is a great opportunity for all German speakers who are looking for a new challenge & working in Portugal opportunities!*As a Customer Support you will:** Receive and distribute incoming customer orders* Communicate order entry and fulfillment issues with Sales and Customer Experience members as required* Handle order management from entry to delivery and resolves complex customer billing issues, ensuring effective resolution and an improved customer experience* Collaborates and coordinates cross-functionally with Customer Care, Pricing Team and Accounts Receivable to ensure correct information* Follows up on internal holds pertaining to credits processed on behalf of customers*Competitive salary and compensation system from 1450€gross /month:** *1624€ gross x 12 month -* base salary* *2 extra salaries per year: *Christmas bonus + holiday bonus* up to *150€ performance bonus**What else do we offer?** *Start date: 27.05!** *Work in our modern office in Lisbon (*Parque das Nações*) in business hours: Monday-Friday 8:00-17:00 – 5 days/week, 40h/week, 8h/day (+1h lunch break) – full time)** *HYBRID possibility after 3 months of work (* 3d office+2d home)* Free healthy meals in the cafeterias, such as soup, bread, salad and fruit;* *Private health insurance* (in addition to standard insurance)* Provide *25 days of vacation* and the state mandated 13 Public Holidays* *Complete online hiring process regulated**What do we expect:** *Communicative German level (min. B2 level)** *Communicative English level (min. B2 level)** *You live in Lisbon or you are ready to relocate there** Ability to communicate clearly and effectively* You are looking for adventure in fast growing, international company* *You have min. 2 years experience in Customer Support Area**EU citizenship or a residence permit in Portugal is mandatory**Are you interested in a new adventure ?*Then apply with your CVWe look forward to you !_\* By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this vacancy__# _apoio ao cliente, vagas emprego, atendimento ao cliente, assistente apoio cliente, Kundendienst, Kundendienstmitarbeiter, Callcenter-Betreiber, German, ENOVIS, medical care, billing and order assistanceJob Type: Full-timePay: 1,623.00€ - 1,773.00€ per monthApplication Question(s):* This offer is related to our customer Teleperformance Lisbon. Is it okay for you to continue with your application?* Your email address and phone number are mandatory to continue your application for this job posting. Please leave them here:* When is the next possible start date for you?* Your current place of residence:* Are you ready to work in our office in Lisbon?* Is your German language at working proficiency level -min. B2? Please confirm here:Language:* English communicative (Required)* German (at least B2 (Required)Expected Start Date: 01/05/2024
