col-wideJob Description:Celfocus is a European high-tech system integrator, providing professional services focused on creating business value through Analytics and Cognitive solutions – addressing Telecommunications, Energy & Utilities, Financial Services and other markets' strategic opportunities.Serving Clients in 25+ countries, Celfocus delivers solutions such as accelerating digital network transformation in Autonomous Networks, elevating and monetising business services in B2B2x ecosystems, and providing highly relevant customer experiences through Hyper-personalisation solutions.Make an impactby working for sectors where technology is the enabler, everything is ground-breaking and there's a constant need to be innovative.Be part of the teamthat combines business knowledge, technological edge and a design experience. Our different backgrounds and know-how are key in developing solutions and experiences for digital clients. Face challengesand learn other ways of thinking and seeing the world - there's always room for your energy and creativity.Job ScopeWe are looking for a Business Analyst with interest in international projects in Telco industry.As a part of your job, you will:Analyze, challenge and refine both - functional and technical - requirements from key business and IT stakeholders;Work closely with the Product Owner and conduct workshops with business stakeholder to clarify/refine requirements and solution details, prioritize requirements according to their needs, while identifying functional gaps, solution assumptions and dependencies; Facilitate requirements alignment between Client's Business and IT stakeholders;Perform functional and technical GAP analysis of solution in order to define solution functionality, specific configurations, business logic and integrations to satisfy requirements;Produce Functional Design document, that aligns user experience journeys and user interface with required back-end integrations, configurations, business rules, data model and state machine changes to be implemented in a solution;In scope of Functional Design, define integration flows [for Solution E2E and localized user/agent journeys], impacts on solution architecture components, API impacts, to define orchestration and data transformation rules, reference data sources, front-end translation mechanisms, etc.;Ensure that Functional Design and integration flows in particular are aligned with Solution Architecture guidelines and principals, Security and Performance guidelines;Ensure traceability and coverage of requirements by Functional Design;Align Functional Design by conducting technical workshops with all involved parties, including external vendors, client's in-house teams, to ensure its implementation feasibility and accordance with Solution Architecture;Review Functional Design and get its approval by Client's Authority board, that includes technical and business stakeholders;Hand over Functional Design to Development Team by walking the team through the design and providing clarification of user stories/requirements;Supporting Development and Test teams during their effort estimations, low-level design, development and testing activities;Amend Functional Design in order to optimize it based on Development team feedback;Reflect Functional Design in E2E Baseline Solution Design to increment the solution documentation with new designs;Support Solution Transition to the client and to the Production Teams Eventually participate in Pre-sales activities by replying to functional part of RFP/RFI clients' requests;Tech SkillsBachelor's degree in Computer Science or equivalent;Minimum 3 years of experience as an Analyst in IT delivery projects with a hands-on experience of functional analysis, namely conducting workshops with Business, IT, Architecture, Integration and Development teams, producing functional design and defining integration flows;Strong Functional background in Telecommunication Support Systems;Knowledge of security and performance in Digital solutions such as mobile and web app;Understanding of Technical aspects of Digital Solutions (Web application concept, SQL/non-SQL servers, integrations, core layers and components of typical Digital Solution Architecture)Nice to have:Knowledge and mindset of agile and scrum methodologies;Strong knowledge of TMForum Frameworks and best practicesKnowledge of complex Digital solutions and processes.Knowledge of Architecture best practices and design patterns;Personal traits:Strong communication skills, clear articulation of complex topicsFluency in written and spoken EnglishAbility to adapt to different contexts, cultures, teams and customers;Critical thinking, problem solving , decision making, attention to detail and curiosity;Teamwork and collaboration skills but also sense of autonomy;Pro-active and willing to ask and pursue topics;Great time management;Motivation to work in complex challenging projects for major international customers;Availability to travel (namely Europe, Middle East and Africa);We want people who like to roll up their sleeves and open their minds. Believe this is you? Come join the Team!
