Technical Support Advisor (Dutch market) Would you like to boost your career working in digital marketing? Do you like online advertising and new technologies? If you are motivated, creative and open-minded, we would like to meet you! Experience living abroad, start your digital marketing career at Google Ads and enjoy the great Portuguese lifestyle. Dutch Technical Support Expert for Online Marketing Platform About the Company Join the #1 in online advertising platform with current annual revenue of more than 100 billion US dollars. It can place ads both in the results of search engines like Google Search and on non-search websites, mobile apps, and videos. Your Profile - Dutch is your first language , and you are fluent in English - You have a high school degree or a bachelor's degree - You have an interest in online marketing products - Experience in technical troubleshooting is a plus but not mandatory Your Responsibilities - Assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat and social messaging channel - Understand the business goals of the clients and support them through a chat system - Provide high-quality customer service - Adapt the brand's voice and tone - Respond appropriately to customer escalations and escalate issues - Respond to inbound customer requests, document relevant case information ? Benefits - Complexity and Performance Bonus - Full relocation package: flight expenses, accommodation, and much more! - Intensive training for all new employees - Full-time position - Be part of a multicultural team and work in a great environment - Permanent contract with 3 months trial period. - Competitive Salary - Performance and Complexity Bonus - Private health insurance - Get real career opportunities within the company Living and Working in Lisbon Welcome to Lisbon, the super awesome capital of Portugal where history and liveliness come together in the coolest way. Check out why Lisbon is the place to be for work and play: - Timeless Beauty: Prepare to be amazed by iconic landmarks like Belém Tower, and Jerónimos Monastery, and charming neighborhoods such as Alfama that transport you to another era. - Thriving Job Scene: Lisbon is a hotspot for startups and innovative industries, making it a buzzing hub for career opportunities and cutting-edge ideas. - Laid-Back Lifestyle: Embrace the relaxed vibes, soak up the sunshine, and enjoy leisurely meals at cozy cafés while experiencing the city's easygoing way of life. - Culinary Delights: Get ready to satisfy your taste buds with mouthwatering Portuguese cuisine, from succulent grilled sardines to delectable pastéis de nata (custard tarts) that will leave you craving more. - Warm and Welcoming Community: Connect with friendly locals who are always ready for a chat and eager to share their love for Lisbon. You'll feel right at home in no time! Get ready to embrace the charm of Lisbon, my friend. It's the place where history blends seamlessly with a vibrant energy, and life is an exciting adventure waiting to unfold!
