.Technical Account Manager Lisboa Lisboa, Lisboa, Portugal col-wideJob Description:Nice to meet you!Are you ready to leave your mark on the world? Because we are theglobal leading supplierof end openmonitoring and orchestration softwarefor ICT, media and broadband platforms. Basically, our software platform—called DataMiner—makes sure that you can order your products online, watch the latest episode of your favorite show, or call your friends whenever you need them. We're looking for a Technical Account ManagerAs a Technical Account Manager, you areresponsible for the technical implementationof all projects assigned to you. You are theprimary contact for the useron all technical matters, and you function as an intermediary between the user and the different departments within Skyline. SOME OF OUR USERSDataMiner is deployed by1500 companiesin over125 countriesworldwide. Let's get down to businessA glimpse of. your [future]Transparency is a key value here at Skyline. So let's forget about empty job titles or colorful descriptions for a moment and take a look at what you'd actually be doing here. You will acquire and maintain detailedknowledge of all DataMiner features. You willtake ownershipof the full technical implementation of your projects. You will become your customer'sprimary contact for all technical mattersrelated to your projects. You will have tofully understand all aspectsrelated to the functional and technical specifications of your projects. You willensure sufficient documentationof all technical requests to other Skyline departments to guarantee the efficient implementation of all technical aspects of your project. You willtroubleshoot all technical issuesthat affect project delivery. You willperform quality assurancefrom a functional perspective on all technical features in your projects. You willcreate and maintain all required project documentationfor acceptance, over, and internal presentation procedures. You willidentify potential commercial opportunitiesand notify the appropriate Sales Manager. What skills. do you require? No doubt you know your way around code. But let's dig a bit deeper into the various technical skills you'll need to get started as a Technical Account Manager. Profound knowledge ofHFC broadband, IPTV, broadcastandsatellitesystems Profound knowledge ofTCP/IP(firewalls, routers, …), multithreading, web services, and. Net RemotingExperience withHTML, XML, client-server systemsandSNMPFamiliar withsoftware programmingStrong affinity withMS Windowsoperating systems Knowledge ofMySQLandApache Cassandrais an assetYour [competencies]You'll be working in a highly technical environment prone to constant change and evolution. On top of that, you'll have to collaborate with a great many (marvelous) people. All very exciting! But it also calls for a special kind of and skillset. You are afast learnerandadapt quicklyto new situations. You have apositive do attitude
