Spezialist Für Technischen Support

???? Join the Revolution! ????We are not just a company; we are a thriving community with a mission to strengthen our team and explore new horizons. ???? Since our modest beginnings in 2020 with three passionate minds, we've grown into a force of over 300 experts in Lisbon and are now expanding our wings to captivate Barcelona. ????Why us? ???? Because we believe in promoting growth opportunities for every team member. YOU matter here! As we expand, we hold onto our close-knit roots, offering a work environment where your contributions truly make a difference.???? YOUR ROLE ???? As a Technical Support Specialist, you'll be the hero our customers need. Join our dynamic team to:Provide exceptional technical support in European markets.Communicate promptly and professionally with customers through various channels.Transform customer complaints into satisfaction and strive for continuous delight.Be the go-to person for processing requests, tickets, and orders.Maintain a respectful and solution-oriented approach in all forms of communication.???? WHAT WE EXPECT FROM YOU ???? You are the perfect fit if you:Excel in communication and teamwork.Bring a positive attitude, a customer-centric approach, and proactivity.Thrive in delivering results independently and adapting in ad-hoc situations.Are ambitious, value collaboration, and love sharing experiences.Demonstrate reliability and trustworthiness, holding a high school diploma or higher.Boast over 2 years of experience in Customer Support/Technical Support.Speak your desired language at a C2 level or fluently.Have a B2 level of English to ensure seamless communication.???? WHAT WE OFFER ????Fully paid onboarding period (one month), after successfully completing the training.Professional career development and support throughout your career journey.A multicultural and diverse environment with an excellent working atmosphere.Team-building activities organized by the team and/or its members.Competitive salary package for entry level (includes transportation allowance and home office allowance, if applicable).All necessary equipment provided by the company.Private medical insurance offered after successfully completing the probationary period.Ready to revolutionize your career?Join us and let's build the future together! ?????