Servicenow Platform Lead

Sobre o nosso cliente Our client is a global privately owned company that innovates, optimizes and manages the supply chains of leading brands. Descrição Responsibilities:Develop, maintain ServiceNow platform enablement strategy, functionality implementation roadmaps, project plans, and timelines; Collaborate with cross functional teams to understand their business requirements and translate them into technical solutions on the Service Now platform; Be thetechnical expert in how to best support IT by leveraging ServiceNow best practices, while focusing on configuration vs. customization; Maintain accurate configuration data by pre-defining and governing CMDB requirements and define process integration points across related areas (Asset Mgmt.); Delivering the design, development, and implementation of automated processes (Discovery) for gathering, populating, and maintaining CMDB data; Delivering the design, development, and implementation of the Service Catalog supporting the business needs; EnableCMDB to integrate and support operational requirements in support of ITOM, ITSM, ITAM process areas, including Problem, Incident, Change, Release, Capacity, Service Level, Lifecycle management, Availability and Service-Continuity Management. Perfil ideal Qualifications:Minimum of 10 years of overall experience working on the ServiceNow platform; Expertlevel design, develop and testing of applications using ServiceNow; Extensive experience in the implementation of ServiceNow IT Operations Management, Service Management and Asset Management, Portfolio Management capabilities; Experience with configuring Service Now integrations with other applications; Extensive configuration/development experience with CSDM, CMDB and ITOM Discovery and Service Mapping in large enterprise environments; Extensive experience in integration including web services (REST), and MID Server; Familiarity and experience with ITIL processes; Strongbackground in software development, software architecture, data structures, algorithms, and SDLC models; Stronganalytical skills, sound business judgment, and excellent problem-solving abilities; ITIL Certification / PMP Certification. VantagensCareer Progression; International Project. #J-18808-Ljbffr