ABOUT US Hostelworld Group PLC is a ground-breaking social network powered OTA focused on the hostel market, with a clear mission to help travellers find people to hang out with.
Founded in 1999, we're a well-known trusted brand with 240 teammates across 11 countries; hostel partners in 180 countries; and a strong commitment to building a better world in all that we do.
In particular, our focus in the last few years has been on improving the sustainability of the hostelling industry, through our membership of the Global Sustainable Tourism Council (GSTC); our active involvement in the Global Tourism Plastics Initiative (GTPI); our partnerships with Bureau Veritas to establish emissions benchmarks for the hostelling industry; and our recent partnership with the South Pole to offset all our greenhouse gas emissions in 2021 and 2022. You can read more about our story here: Hostelworld site. Hostelworld is listed on the London Stock Exchange, Dublin Euronext and is an Investors in Diversity accredited employer.
LOCATIONThis role is based in Portugal. We have an co-working space in Porto for those who prefer a hybrid model where you can spend time with colleagues in-person. If necessary, the role can be remote within Portugal with coming together for team meetings as needed.
WHO YOU'LL WORK WITHAs a strategic pillar of our Product Department, the UX Designers play a key role in every step – from initial brainstorming to launch. In addition to creating the best user experience for our web products, we have a broad suite of mobile apps on platforms including iOS and Android, as well as Hostel focused products.
We are looking for a talented, motivated, and analytical individual to work within our Mobile Growth Team, who is focused on creating and optimising products and features within our Social Strategy.
You should be able to see beyond the obvious and execute on a vision for what modern customer experience could become. You'll be researching, creating wireframes and user flows, designing, experimenting and testing side by side with other UX Designers, UX Researchers, Copywriters, Product Managers, Engineers, integrated into a cross-functional team responsible for identifying, validating, and delivering new engaging features and optimising in specific product areas, as well as targeting areas of improvement and opportunities to explore.
As the company grows, you will help to foster teams eager to continuously build, measure, and learn. You are at the front line of delivering high-quality experiences that will delight our users.
You will be working alongside our UX team. This is a hands-on role, reporting to the Senior UX Manager.
WHAT YOU'LL DO Problem Solving. Working with both iOS and Android development squads within the Mobile Growth Team, to deliver visual solutions to business problems Identifying success metrics and using data (qual & quant) to drive design decisions Do thorough research where needed to support design decisions
Run Usability Testing sessions to validate your designs through an iterative process
Capability to propose and adopt best-practices and world-class standards, always with usability as a top priority Working with other designers, copywriters, engineers and product owners to ensure high quality delivery Defining the information architecture, visual interactions and goals for each project Wire-framing and validating the design solutions to prepare for development Building high-fidelity designs and interactable prototypes Always seeking out design system best practices, design patterns across multiple industries and products to constantly evolve Hostelworld products and design language. WHAT WE'RE LOOKING FOR Minimum 5 years experience as a UX/UI, or Product Designer Worked in-house, for a company with great visual culture Experience in start-up/ fast paced environment Proven technical understanding and experience on consuming scalable design systems and/or UI pattern libraries Experience designing for native mobile products, as well as using web page builders. Great understanding of visual harmony, information hierarchy and design patterns: You should be able to produce quality and scalable visual designs Ability to write simple and clear design documentation for designers, engineers, product owners and other stakeholders Ability to clearly articulate and explain ideas to other designers, engineers, product managers and other stakeholders Growth mindset: actively identify and drive growth outcomes, while balancing business growth and customer problems Proactive and self-sufficient, capable of performing your functions independently and autonomously Be a creative thinker and don't be afraid to ask questions.
Ability to give and receive feedback
Experience in the tech environment. Understand the engineering "language".
Possess strong communication skills across all mediums. Strong English capabilities, both in speaking and writing A portfolio demonstrating your best work and process. WHAT WE OFFER Competitive salary & benefits Enhanced annual leave plus 3 Wellbeing Days per year Paid family leave (maternity, paternity, surrogacy & adoption) Agile working (plus a Working from Abroad Policy!) Support for your ongoing growth & development Inclusive people policies (sickness, menopause, compassionate and fertility leave) A chance to give back to your local community with 5 paid volunteering days OUR BEHAVIOURS Grow others- We fundamentally believe that investing in growing others benefits everyone, whether it's helping them develop hard or soft skills. We want learning and growing to be part of our DNA to help makes us a better team, together. Master it - We are obsessed with our area of expertise and enjoy developing our skills. We rarely take things at face value; we investigate, interrogate, and always look for 'the why,' and wherever possible, we use data to find the best solution. Collaborate - We are in it together, for the tough stuff and the celebrations too. To achieve the best results, we need expertise from all areas of the organisation, and we wholeheartedly welcome diverse thinking. Adapt - We work fluidly, adapting to new information and the evolving environment while staying committed to our goals. Innovation and experimentation fuel our projects and we're never afraid to pivot. Deliver - Our focus is always on the end result; we value outcomes over activity. We collaborate to deliver work at speed without dropping any of our other behaviours. Our people are key to our success. Our talented and diverse teams reflect the diversity of our customers and the communities in which we operate. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed above to apply for this role.
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