Responsibilities: Perform high-level systems analysis, evaluation, design, deploying enterprise DNS, NTP, LDAP services.Build, manage and support operation services (DNS, NTP and LDAP) – high availability, secure, and scalable – production and lab infrastructure in company's global data centers and public clouds.Monitor production and lab environments, troubleshoot alerts & incidents, detect and fix infrastructure problems.Working knowledge with Grafana, Prometheus, Syslog, and other observability tools.Python Development: Analysis, evaluation, design, deploying and support in Python to design, develop, and maintain efficient and reliable code.Automation: Ansible, AWX and HashiCorp vault to automate and streamline Infrastructure Platform services.Agile Development: Work within Agile practices/framework (Gitlab, Github) to ensure the timely and iterative delivery of high-quality software solutions.Understanding and Administration of Linux Operating Systems (Ubuntu, CentOS and Readhat)Understanding of Compute systems from Cisco and Hewlett-PackardUnderstanding of storage systems from in NAS and SAN environments. Pure, NetApp or Hewlett-Packard preferred.Understanding of OpenStack or VMWare virtual system.Understanding of IPv4 network protocol.Create/maintain documentation of the infrastructure and configurations (architecture diagrams, procedures, etc.) and provide training to relevant staff (within and outside the immediate team)Perform maintenance after hours and in change windows via CAB change process.Participate in on-call rotation as needed. Requirements: 5+ years managing Linux operating systems.5+ in managing global DNS, NTP and LDAP systems on Linux Operating Systems.5+ years in Ansible, Python programing languages, PowerShell is a plus.Manage DNS on Infoblox, Bind9, Cloudflare, GCP and AWS systems.Manage Infoblox DDI eco system.Manage NTP on Microchip SyncServer systems.Managing OpenLDAP proxy systems.Managing shared storage systems (SAN/NAS).Strong experience supporting mission critical 24x7 customer facing production environments.Hands-on experience in designing, deploying and managing Cisco UCS infrastructure is a plus.Excellent communication skills in English – both verbal and writtenB.S. in Computer Science or equivalent experience Benefits: Five9 SharesBonus Scheme10% Flex BenefitsMeal AllowanceMedical InsuranceLife Insurance25 day Annual Leave + Public Holidays #LI-Hybrid#LI-ND1 Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia. View our privacy policy, including our privacy notice to California residents here: . Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
