Sales Representative | Portugal

Barkyn delivers health and happiness to pet families around the world.We are an ambitious, forward thinking startup on a big mission! We're not only changing the pet market, we're also reshaping the way the e-commerce experience should feel - human, personalized, seamless, & beautiful. We were considered one of Europe's Top 100 Startups by Wired, Top Startup by LinkedIn, and a success case by Web Summit and the British magazine Monocle.The role We're creating a beloved brand in Europe, and this is where your story begins!As a Sales Representative at Barkyn, you will play a key role in helping our customers make the right nutritional choices for their pets. You'll be working with a mix of inbound and outbound leads, engaging in conversations that make tails wag and customers smile.Specifically, we expect you to:Engage with customers who have opted for guidance through the WhatsApp channel, offering them personalized and professional assistance throughout their buying journey.Become an expert on Barkyn's product offerings to make specific recommendations based on individual pet needs.Reach out to lapsed customers to understand why they have discontinued their Barkyn subscription and utilize this insight to offer personalized solutions and incentives to win them back.Proactively contact customers who had difficulty completing their purchase online, assist them through the checkout process, and close the sale.Meet or exceed monthly and quarterly sales targetsMandatory Requirements:Comfortable using sales software and communication tools like WhatsAppExceptional verbal and written communication skillsAbility to handle high-stress situations and rejection positivelyAbility to work in a fast-paced, collaborative environmentPrior experience in sales or customer service#J-18808-Ljbffr