??APPLY directly through our website: http://gentlewayrecruitment.com/jobs/portugal/dutch-bol.com.htmlor send us your CV -> ****** ??Project details: ? Possible start on 06.05 ? Working schedule: Monday to Sunday: 07:00 to 23:00, full-time (5days/week, 8h/day +1h lunch break) ? Remote work system throughout Portugal (except islands) ? Recruitment process 100% online ? Previous experience is not required, training is is provided at the beggining of workClient:Our client Bol.com is a major player in online shopping in the Netherlands.They lead the way in selling books, entertainment, electronics, and toys. With just a click, you can explore a whopping 6 million products!For Dutch speakers up for a new challenge, this is a great chance to work from home in Portugal!Your responsabilities: ? Assist Dutch-speaking customers with their questions and concerns by the phone or via email. ? Solve any issues with orders, deliveries, payments, or returns. ? Be the main contact for external sellers. ? Share informations about digital products. ? Forward and redirect any difficult issues to the appropiate teams.Our expectations: ? You speak Dutch native or C2 ? Basic English level ? You are looking for an energetic environment ? You are self-motivated, and you like to work in the teamMain duties: ? Possible start on 06.05 ? Remote work system throughout Portugal (except islands) ? Working schedule: Monday to Sunday, 07:00 to 23:00, full-time (5days/week, 8h/day +1h lunch break) ? Competitive salary and remuneration system (incl. meal allowance): * Approx. 1250€ gross per month - for the full homeoffice option ? Full time employment, 12 months fixed-term renewable contract ? Possibility of part-time work ? Private Health insurance (in addition to standard insurance) ? 100 % paid training is provided at the beginning of the work ? 22 days paid vacation per year ? Complimentary healthy meals, including soup, bread, salad, and fruit, provided in the cafeterias ? Online recruitment process Relocation package: ? Airport pick-up and administrative support for your integration in Portugal ? Airline ticket purchased from the company or instant refund after signing the contract ? Subsequent flight reimbursement ? Free annual flight home ? Accommodation in a room in a company apartment in Lisbon (or higher salary without accommodation) ? Free Portuguese courses, water sports activities, soft trekking and much moreInclude a valid e-mail address and telephone number in your CV and the recruitment process can start smoothly!*By applying for this job offer, you agree to our privacy policy and consent to the processing of your personal data and sharing it with the client proposing this job offer. **The candidate needs to possess either the EU passport or full rights to work in the country of residence.