At knok, we dare to lead and humanize the digital transformation of healthcare. We envision a world where everyone has timely access to quality healthcare through digital technology, creating a more equal society. We genuinely believe in it and you can recognize it in every person who embraces this mission. We are rapidly growing, delivering augmented telemedicine on 4 continents, and we have barely begun!
About the roleAs knok's Psychology Coordinator, you will be the heart of our clinical team, blending leadership with hands-on consultation. Your role is pivotal in ensuring top-notch service delivery, compliance, and continuous improvement. Through leading the team with passion and providing consultations, you drive us toward excellence every day.
As a Psychology Coordinator, you will:
Lead, manage, and coordinate a team of psychologists, fostering a collaborative and supportive work environment. Provide support and guidance to the team of psychologists on the standards of teleconsultations to enhance overall service delivery. Organize and lead regular team meetings to facilitate communication, collaboration, and knowledge sharing among team members. Promote and facilitate regular clinical supervision sessions for psychologists, fostering professional growth and skill development. Address challenges and provide constructive feedback to enhance individual and team performance. Conduct teleconsultations with clients, ensuring a high standard of care and adherence to ethical guidelines. Monitor and ensure compliance with industry regulations, ethical standards, and internal policies. Conduct regular audits to assess and improve the quality of the clinical services provided. Implement best practices and stay updated on the latest developments in clinical psychology and remote consultations. Establish, track, and report key performance indicators related to clinical services, team productivity, and client outcomes. Collaborate with the team to identify areas for improvement and implement strategies to achieve performance goals. Work closely with the project manager, clinical liaison and clinical services director to develop and implement initiatives that enhance overall clinical services. Suggest improvements based on team feedback and industry best practices. Licentiate / Master's Degree in Clinical Psychology Valid professional registration with the Order of Psychologists Minimum of 5 years experience as a Clinical Psychologist Knowledge of therapy techniques and psychological interventions Ability to work as part of a team and in collaboration with other health professionals Strong communication and interpersonal skills Proven experience in clinical coordination and leadership roles. Strong knowledge of ethical guidelines, industry regulations, and best practices.
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