BySide is seeking a Product Designer to join our Engineering team. BySidehas grown from a 3-person startup in 2006 (before startups were cool!) to an 80+ person team, with the mission to improve our clients' marketing results through Lead Activation: the ability to maximise revenue from visitors on a website, app or landing page. We achieve this by building and applying our technology: a platform that offers a unique combination of a Marketing Cloud and a Cloud Contact Centre. Recently been acquired by the CoreMedia Group located in Hamburg (Germany).
Our platform is directly integrated and used by companies all over the world: from banks, to some of the biggest retailers, telecommunication companies and call centres. We manage big data in real-time, handling more than 13.000 million pageviews and 12 million calls a year, providing services such as Click2Call, call tracking, inbound calls, IVRs, etc.
As aProduct Designer, you'll be part of the engineering team, responsible for crafting the user experience and user interface of a product. Your goal is to create designs that are user-friendly, visually appealing, and functional, tailored to meet user needs effectively.
Main Responsibilities Conduct user research to identify user needs, pain points, and behaviors to design products that meet those needs;Collaborate with POs to refine user stories and acceptance criteria, providing support in accepting the team's work;Create wireframes and prototypes to test and iterate on design concepts and ensure that the product meets user needs;Create visually appealing and consistent designs in collaboration with the Principal Visual Designer that reflect the product's brand and appeal to the target audience;Work closely with Product Managers, Engineers, and Developers to ensure the design aligns with technical and business requirements;Prepare design documentation, including style guides, design specs, and design systems, to ensure consistent design across the product;Conduct user testing to gather feedback on the product's design and usability, making iterative improvements as necessary;Part of the (Scrum) Development team;Excellent communication skills in both Portuguese and English, spoken and written.Key Requirements A degree with a specialisation in interface design, media design, visual design or communication design (or similar) and several years of professional experience in the UI / UX area;Strong analytical skills: able to quickly recognize connections and to translate them into user-centered concepts;As a prototyping professional, you have experience in implementing designs in Figma, Adobe XD, Axure, Sketch or similar software and improving them iteratively;Experience in working with UI style guides, design patterns and the application of human interface guidelines;Technical and methodological knowledge in user experience as well as a good understanding of personas, customer journeys and detailed concepts;Persuasiveness;Able to communicate effectively with stakeholders, manage time and resources effectively, stays up to date on design trends and tools.Additional Requirements Ability to interact effectively with other teams and be a team player;Curiosity and interest in innovation and technology;Experience working in a modern agile software engineering environment.What We Offer A hybrid working model (remote + office)Flexible working hoursAn onboarding program to guide you through all the company's departmentsSeveral amenities and perksUnique office space in the historical centre of PortoAll the benefits of a large corporation combined with an informal and friendly environmentA commitment to your development (we enjoy sharing and learning), with a career plan and regular feedback (regular 1-1 meetings and performance reviews)Health insurance
#J-18808-Ljbffr
