Operations Associate - Porto

The Junior Operations Associate role will suit an individual with a great customer relations who wants to gain valuable experience and exposure at a well-established company in Porto. This could be your opportunity to join a high growth company and compete with your skills, experience and exposure to build yourself and build the company simultaneously.
Responsibilities: Build relationships with guests based on trust and respect.Support and assist the reception and housekeeping team with day to day operations.Have a holistic approach while being able to solve problems tactfully in order to ensure client and guest satisfaction while on the other hand to wisely use costs for resources.Manage Reservations ang Guest Communication (Front Office & Back Office)Requirements: Fluent in Portuguese and English - French and Spanish would be a plus.Located in Porto.Experience in reception, tourism, hospitality.Willingness to work at weekends.Available to work any schedule.An individual who's able to work under pressure being calm and composed.Fast problem solver; being able to seek solutions instantly for any given problem.Experience in delivering host-focused solutions based on their need and satisfaction.Team player; able to work in an environment with cross-cultural colleagues.Multi-tasker, organized and able to manage time efficiently and juggle lots of competing priorities.Detail oriented individual with a strong focus on quality and an eye for detail.Willingness to learn and develop self.Capable of building a rapport with just about anyone and have excellent relationship-building skills.Ableto work with the highest ethical and professional quality standards.Benefits: Great working environment within a fast-growing, tightly knitted team.Challenging and diverse tasks which will let you grow day-by-day.Work with multicultural team members and international teams.Exposure to the fast-paced world of high-tech start-ups.A dynamic work environment with flat hierarchies and space for your own ideas.Monthly base salary: 800€ + meal subsidy 7,60€/day + health plan



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