Your responsibilities and impact as a customer service agent will be:Solving questions for customers over the phone, via e-mail or through chatrooms, regarding how to find an article, problems with their sopping cart, or other issues during their shopping experienceDelivering calm and smart decisions in high-pressure situations while paying attention to detailSkills, qualifications and interests you need to succeed in this role:You are native in DutchYou are energetic and innovativeYou are a fast thinker and work proactivelyMotivation and teamwork are some of your soft skillsPassion for fashion and trends. Capable of accessorizing and providing styling adviceYou have excellent communication skillsYou have an intercultural mind and willing to work with many other nationalitiesWhat's in it for you?Type of contract: a long-term fixed term contract, renewable every yearWorking hours: 40h/week (8h/day) from Monday to Sunday, rotating shifts (from 7 am- 9 pm)Salary conditions (*) – 2 options:Including free accommodation (shared flat, all bills included): 1040€ gross/monthExcluding accommodation: 1298€ gross/monthFor international candidates:Reimbursement of your initial flight expenses after 3 monthsHelp in paperwork, opening bank account, etc. upon your arrivalExtra perks:Free Portuguese lessons, cooking classes, sports activities and social events organized by the companyReal career opportunities in different career paths(*) Compensation during training period if successful (from 1 to 4 weeks): nearly fully paidWhat should you expect from living in Lisbon?A colourful city view and a rich cultural historyPros of living in a European capital on a budgetDelicious Portuguese cuisine and famous cafe cultureFriendly people, good vibes and a happy-go-lucky urban lifeWarm climate all year and a sunny beach life next to the AtlanticA large English-speaking local community and international environmentYour Future Company:Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.
