Description As Office Based Account Executive, you will be taking care of a specific portfolio of customers. You will be responsible for executing a local plan to protect existing customer revenue on the accounts; develop existing customer potential in line with the commercial policy and increase customer loyalty and satisfaction.Some of the main tasks of this job are:Annual budget – Existing business: Within an assigned Portfolio of small existing customers and contribute to business growthAccount Control: Ensure activity KPIs analyses and implement action planRevenue stream – Manage activities to meet budget targets and profitability levels and reinforce pool discipline with customers.Maintain continuity of business – participate in a smooth handover from sales, establish maintain relationships and service levels to ensure customer loyalty and satisfaction (NPS) and retain business.Process implementation with customers – Introduce existing customers to latest CHEP technology, policies and processes.What we look for:2-3 years experience in account managementSales/customer service in a service company where analysis and attention to detail are key success factorSubstantial phone service of customers as well as face to faceWorked with financial measures and KPIsWorked successfully in a matrix structureIT: M/soft Office programs CRMPersonal: Analytical, excellent listener, attention to detail, relationship builder, team player, excellent communicatorLanguages:English and Portuguese fluencyPreferred EducationBachelorsPreferred Level of Work Experience3 - 5 yearsHybrid RemoteWe are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at
