Meeting & Event Technology Manager page is loaded Meeting & Event Technology Manager Apply remote type Flex Commuter / Hybrid locations Portugal - Lisbon time type Full time posted on Posted 4 Days Ago job requisition id R-184297 Career CategoryInformation SystemsJob Description Meeting & Event Technology Manager LIVE WHAT YOU WILL DO
The Meeting & Event Technology Manager will be part of the Global Meetings Management (GMM) team and the Global Strategic Meetings Management Program at Amgen. You will be the architect of Amgen's event technology landscape and roadmap, driving efficiency and performance through automation, AI, and data-driven insights. You'll manage Amgen's Meeting Technology, Cvent, lead integrations, streamline processes, and work to optimize performance and customer satisfaction. This is a fast-paced role for a passionate tech leader who thrives on collaboration and innovation.
Key Responsibilities: Technology Ownership:
Manage Amgen's Meeting Technology platform, Cvent, leading system improvements and integrations.Champion automation, AI, and efficiency initiatives for GMM.Partner with the Cvent team to ensure flawless system operation.Own and manage data collection, aggregation, and reporting.Data & Analytics:
Leverage predictive analytics to enhance the Meetings Program.Design and implement performance dashboards to track key metrics.Develop and monitor functional metrics for customer satisfaction, business performance, and operational efficiency.Present insightful reports and analyses to GMM leadershipProcess Optimization:
Spearhead process simplification and automation initiatives, leveraging tools like RPA & UiPath.Proactively identify opportunities to improve efficiency, effectiveness, and customer satisfaction.Collaborate with various functions to implement solutions and track progress. WIN WHAT WE EXPECT OF YOU Qualification: Minimum Requirements :
Bachelor's degree in technology, Data Analytics, Meeting & Event Management or related field. 4+ years of experience in event technology management or similar role. Expertise in data analysis, reporting, and dashboard design. Understanding of IT systems, SasS/PaaS (Software as a Service/Platform as a Service) solutions, system integrations (API's MuleSoft), and automation tools. Understanding of Life Sciences, Bitotech or Pharma industry English – Business fluent Preferred Requirements Strategic Meeting Management experience Global, cross functional work experience Knowledge of Veeva and Salesforce Knowledge of Project Management methodologies such as Agile, Scrum & Waterfall THRIVE WHAT YOU CAN EXPECT OF US As we work to develop treatments that take care of others, we work to care for our teammates' professional and personal growth and well-being.
Vast opportunities to learn and move up and across our global organizationDiverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and actGenerous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits CAREERS.AMGEN.COM
EQUAL OPPORTUNITY STATEMENT
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
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About UsAmgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.
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