Manager, Technical Service Personal CareThis role leads technical service initiatives from our labs in Europe, China and the US. This position will work closely with the global team in establishing priorities and recommending new development ideas. This dynamic position will lead new product launches and drive customer engagement through the creation of digital and live content.
Job Description Responsibilities
You lead a team to generate new personal care formula prototypes , fostering a culture of teamwork and innovation, and providing direction to achieve business objectives . You provide guidance and technical direction on project briefs and oversee the product development process, ensuring we meet quality and performance standards. You lead multiple projects simultaneously, oversee project timelines, resources, and budgets to deliver successful outcomes. You communicate the product vision to higher management and to cross-functional teams in order to bring a proactive thinking regarding product launch support. You perform an active role in new product brainstorming sessions with Marketing and R&D. Decision making
Typically, you have the authority to make decisions related to technical direction, methodologies, approaches and product development processes. You can also make decisions related to project execution, including timelines, milestones and resource allocation within budget. Higher-level approvals are required for those related to significant budget allocations, strategic shifts, or major collaborations that have substantial financial or long-term implications.
What will it take Business Insight : Applying knowledge of the personal care business and the marketplace to advance
the organization's goals .
Communicates effectively: Effective communication enables you to articulate the strategic goals, provide technical guidance, ensure everyone is aligned with the company's objectives , facilitate collaboration within and across the teams, ensure ideas and feedback are shared openly and ultimately enhance the quality of innovation efforts.
Optimizes work process and d rives results : Knowing the most effective and efficient processes for getting things done, with a focus on continuous improvement
Plan and align: Planning and aligning to execute is essential for managing multiple projects effectively . It enables you to allocate resources , ensure research activities are synchronized with project timelines, execute projects with precision, maximize productivity and achieve desired outcomes.
Collaboration: Effective collaboration ensures you can harness the collective expertise and insights of various stakeholders including R&D teams, Marketing, regulatory affairs and external research partners. You can facilitate the exchange of ideas, align diverse perspectives, promotes synergy and accelerate the product development process.
Technical Knowledge and Skills
Advanced understanding of personal care formulation development
Intermediate awareness of regulatory guidelines and restrictions for new product development
Intermediate knowledge of personal care industry market trends
Position Requirements
Education : A bachelors degree or higher in a life science.
Experience : 5+ years of hands-on experience in personal care formulation, 2+ years in management
IT Skills : Proficiency in Microsoft Office programs, with a strong capability for presentation creation, Project management software .
Language Skills : Verbal and written fluency in English, Portuguese
Working arrangements: Hybrid working arrangements possible . To be discussed
Traveling required : Trade shows, customer and global lab visits as required .
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