We are recruiting on behalf of our client - a world's leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. You will be singing the contract directly with the Portuguese employer.
*The project:*
_You will be providing services for a technology company that provides mobility services, vehicle and scooter rentals, car sharing, and food delivery services. Globally, it has 100 million customers, and over 3 million drivers._
You will be reviewing content of a graphic nature, and enforcing policy decisions related to content, handling sensitive and complex issues faced by users to protect the platform and keep them safe.
* *Fast and easy recruitment process*
* *The training will be fully paid*
*Your Responsibilities:*
* Review the content that has been received by internal systems or users to ensure that it complies with the community guidelines established by the client;
* Review, classify and / or eliminate highly sensitive content, uploaded by users, according to the parameters defined by the client;
* Make timely escalations that require special attention in accordance with established procedures and comply with all the orders, instructions, procedures related and complementary to the role;
* Perform outbound calls during the investigation, to collect proofs of their complains, from drivers and customers.
*To succeed in this role, you will need:*
* Fluency in *Latvian language (must be at least C1*)
* Communicative level of *English language *( *at least B2*)
* *You live in Lisbon or you are ready to relocate*
* Ability to communicate clearly and effectively
*What you will gain:*
* Full time contract with a Portuguese employer
* Base salary without accommodation: 1295€
* Base salary with accommodation (room in shared apartment with bills included): 1040€ - only if you are currently living at least 100km away from Lisbon
* You will also receive payment for completing the training
*Benefits and employment*
* The first contract for 12 months, It is possible to sign a permanent one after 2 years (or renewing the previous one)
* Public and Private health insurance provided by the employer
*IF YOU ARE MOVING FROM ABROAD:*
Airport pick-up and administrative assistance with your registration in Portugal;
* Refund of the flight expenses after 9 months after the 1st day of hiring;
* Fully paid Accommodation in the city;
* Integration activities: Portuguese lessons, sports and other opportunities for integration
_*Note: EU citizenship or full working rights are required!!*_
_Are you ready to embark on a new journey in your career?_
_Apply today by submitting your CV in English, including your full name, contact information, and email address._
Real Recruitment Solutions - we are a recruitment agency that will help you go with the process of your interviews. By applying with us, you will be able to speak with our recruiters to get all the information about the offer, salary and conditions. We will advise and support you at all the steps of your recruitment process. We have a common goal - to get you the job that you would be satisfied with.
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Job Type: Full-time
Pay: 1,040.00€ - 1,295.00€ per month
Application Question(s):
* Please provide us with your private email address:
Language:
* Latvian (Required)
* English (Required)
