Kundensupport Auf Deutsch Hybrid Model

Work location: Lisbon - Hybrid Model Full Relocation Package to Lisbon No Experience Needed: Training is provided Our client is a worlds leading outsourcing company providing services related to customer/technical support and content moderation. Since its establishment, they have consistently and successfully fulfilled their mission of creating inclusive and differentiated teams of experts providing help for customers across many other professional domains. About the project: You will support German-speaking clients of the biggest social media platform in the world. Providing technical support designed in a B2B approach to adapt to company's clients needs to sustain and expand their businesses as social media content creators. What you will be doing: Supporting clients by multiple communication channels (phone or email) Provide support to content creators both in Germanand English; Provide pre and post-sales support for all self-service products; Provide product and tool support to improve clients experience; Identify trends and solve problems facing multiple SMB clients. Requirements: Fluency in German(must be C2) Communicative level of English language (B2+) Ability to communicate clearly and effectively What we offer: Base salary: 1498 euros gross Accommodation provided by the company in Lisbon (discounted) Initial contract with a duration of 12 months, permanent after 2 years (or 1 renewal) Private Health insurance after contract signature (additionally to the standard insurance) FOR INTERNATIONAL CANDIDATES: Airport pick-up and administrative assistance with your registration in Portugal; Reimbursement of your initial flight expenses after 9 months of successful integration; Yearly complementary two-way flight ticket to any country within the EU; Discounted accommodation in one of our companys shared apartments in Lisbon; Apply today by submitting your CV, including your full name, contact information, and email address.