Available Locations:, Lisbon, Portugal - Hybrid What You'll Do We are looking for a data analyst to join our team as part of the Revenue Operations Organization, reporting to the Director of Solutions & Services. As a key team member of a high-visibility organization, this role will lead critical company-wide initiatives that will shape our future success.
As a Data Analyst, you'll be instrumental in supporting various teams including Customer Success, Professional Services, Solutions Engineering, Customer Support, and Renewals. Your responsibilities will encompass generating insightful data reports, creating dynamic dashboards, and enhancing existing data-driven processes. Working closely with cross-functional teams, you'll leverage data to identify and recommend growth opportunities, streamline operations, and boost efficiency.
Responsibilities: Generate comprehensive data reports and dynamic dashboards to provide actionable insights for teams across Customer Success, Professional Services, Solutions Engineering, Customer Support, and Renewals.Collaborate closely with cross-functional teams to identify opportunities for process improvement and efficiency gains.Maintain and enhance existing data-based processes to ensure accuracy and relevance in decision-making.Analyze data trends and patterns to provide strategic recommendations for business growth and optimization.Drive the implementation of data-driven solutions to accelerate business growth and enhance overall operational effectiveness.Build and maintain reporting on key performance indicators to measure the effectiveness of lifecycle management strategies and initiatives, providing regular updates and insights to stakeholders.Qualifications: Bachelor's degree in Data Science, Mathematics, Statistics, or a related field, coupled with demonstrated experience in data modeling and reporting.Proficiency in spreadsheet software such as Excel or Google Sheets, along with experience using BigQuery or, alternatively, relational database management systems like MySQL or PostgreSQL, for data extraction and manipulation.Strong familiarity with data visualization platforms like Tableau, LookerStudio, or PowerBI, showcasing the ability to transform complex data into actionable insights.Basic understanding of Salesforce is advantageous, though not mandatory.Strategic thinker with a data-centric approach to problem-solving, adept at leveraging insights to drive business outcomes.Proven self-starter capable of working independently, prioritizing tasks effectively, and meeting deadlines in a dynamic environment.Excellent communication, presentation, and interpersonal skills, enabling effective collaboration and the clear articulation of findings and recommendations.
#J-18808-Ljbffr
