Italian Customer Support (Remote Work In Portugal)

Remote Work in Portugal - Equipment providedResponsibilities:Assist Customers through the various channels regarding queries about subscription, invoicing, technical troubleshooting.Provide account and application support to Customers namely with regards to software functionality.Provide accurate and real-time responses to the customers inquiries.Keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken.Qualifications:Fluent level of Italian (C1/C2)English B2Experience in Customer Service (preferable)Good communication and soft skillsOffer:Salary 900€ month x 14 monthsMeal allowance of 7,23 net per day(paid in Meal Card)Monthly performance bonus up to 100€Training by certified instructorsPrivate health insuranceMany other benefitsEquipmentTo apply, please send your CV including your full name, phone number, and personal email address. You are giving your GDPR consent for your CV details to be shared directly with our client for the purpose of recruitment.