2nd-Level-Support, Rollouts, IT, Betriebssysteme, Microsoft Office 365, IT-Support, Microsoft Windows, Hardware Employee (m/f/d) IT-Support / Desk-Side-Support WE ARE Ratiodata SE is one of the largest system houses and technology partners in Germany with a team of around 1,500 colleagues at 14 locations and branch offices nationwide. We are a versatile company, offer a modern working environment and above-average social benefits. At the earliest possible date, we are offering a position in the Managed Workplace division as a Employee (m/f/d) IT support / desk-side support Location DZ Bank Munich AREA Self-service business LOCATION Münster TIME POINT at the earliest possible date SHORT 4220 TYPE OF CONTRACT Open-ended THESE CHALLENGES ARE WAITING FOR YOU: Independent desk-side support within the company campus IMAC/R process handling and support services for standard PC client environments as well as for non-standard hardware and software products User briefing Patch services on floor tanks and in distribution rooms Supporting customers in the further development of IT standards and facilities Support for technical rollouts Implementation of "hardware relocations" within the company campus WHAT YOU BRING WITH YOU: Successfully completed technical training and practical experience in customer service are desirable, alternatively other previous technical experience is also welcome Good hardware knowledge in the areas of desktop, notebook and peripherals Experience in technical 2nd level support Good knowledge of Microsoft operating systems (Windows 7,10,11) and Microsoft Office 365 Very good written and spoken German skills High customer and service orientation and strong communication skills Confident and professional demeanor WHAT WE BRING TO THE TABLE: 30 days vacation Mobile working and flexible working time models Further training opportunities Modern workplace equipment JobBike & other benefit programs No suit, no costume, no problem APPLY NOW! Ratiodata SE | Recruiting and Employer Branding | Anton Registered office of the company: Lyoner Straße 9 | 60528 Frankfurt a. M. System house partner of the Atruvia AG group of companies NOTICE: For reasons of better readability, the masculine form is used throughout the text to represent persons of all genders. AREA Managed Workplace PLACE OF DEPLOYMENT Location DZ Bank Munich TIME POINT At the earliest possible date SHORT 4206 TYPE OF CONTRACT Open-ended Do you have any questions? We'll be happy to help! If you are applying, please use our online job portal. Christoph ****** Anton ******