col-wideJob Description:Investigation Analyst - Russian Speaking at Majorel Portugal | softgardenView job hereInvestigation Analyst - Russian SpeakingFull TimeLisbon, PortugalWith Professional Experience12/11/23Overall Job PurposeJob Title:Investigation AnalystReporting to:Team LeadWork type:OfficeLocation:LisbonMajorel is seeking discerning individuals plugged into internet technologies at the intersection of crisis, geopolitical and user harm issues. You will be working on the leading edge of fast-developing issues like the spread of misinformation, novel fraud tactics, and potential breaches in election integrityCandidates can expect a fast-paced, high-energy environment working on a team that delivers high-impact synthesis of culture-shifting trends. Successful candidates will be able to collect, synthesize, and analyze information from a variety of sources and ensure our client's global team can get up to speed on the latest developing trends. Strong skills in qualitative methods, forecasting, geopolitical and multi-method trend analysis are essential for this position. Skills or coursework in statistical or data analysis are advantageous.Duties and ResponsabilitiesSynthesize multidimensional information and data sources clearly and concisely for different audiencesInvestigate, analyze and report on identified trendsDocument all data and research proceduresWork with management to prioritize business and information needsEvaluate, analyze, and conceptualize strategic risks and threats to trust in Google.Identify emerging trends and forecast new forms of abuse.Translate how global developments could cause potential adverse impact on Google's users.You may be required from time to time to support different workflows/products/markets depending on business needWhile you will primarily support the market and workflow you have been hired for, you will also be required to support the English market. There will also be requirements to support other markets and workflows using the Translation Tool as a result of business change and or volume fluctuations.You may be required from time to time to support different workflows/products/markets depending on business needRequired Qualifications and ExperienceBA/BS Degree (Political Science, Journalism, Digital Media or related field)Fluency in written and spoken Russian and English is essentialStrong understanding and work-experience of international and geopolitical events and how they impact Global businesses and/or Relevant work experience in research based role2+ years customer service or client experienceFluency and experience in using Word/Excel/PPT or gSuiteProven track record of an investigative, data-driven approach to answering complex questionsFamiliarity with Internet technologies and related policy and regulatory environmentsDemonstrate cultural awareness for the language and market for which being hiredComfortable with reviewing internet content that may be deemed inappropriate and/or contain explicit materialProject Management skills or experience is preferableStrong interpersonal and communication skills (written and verbal), with a proven ability to work successfully with cross-functional teams with senior stakeholder and executive visibilityCalm under pressure, with an ability to operate well in urgent, developing situations.Comfortable with reviewing internet content that may be deemed inappropriate and/or contain explicit materialDemonstrated ability to prioritize and multitaskStrong deep-dive and critical thinking skillsHigh degree of initiative and deadline-driven productivityStrong interest in internet, culture, news media and current eventsStrong analytical and critical thinking skillsExcellent verbal and written communication skillsPositive can do attitudeCompetenciesUnderstanding the RoleSolution & Results OrientatedInitiativeCollaboration & TeamworkResearch & AnalysisOrganisation & PlanningResilience & AdaptabilityOrganizational CommitmentAbout MajorelAt Majorel, we create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology we deliver real impact for our partners.Our vision is to be our clients' trusted long-term partner for customer engagement in a constantly changing world. Creativity, Excellence and Respect drive everything we do. This ensures success for our partners and allows us to thrive as one team.Majorel is an equal opportunity employer that embraces diversity. We are committed to the principle of equal employment opportunities for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Majorel are based on business needs, job requirements and individual qualifications, without regard to gender, age, ethnicity, race, nationality, religion, disability, gender identity, sexual orientation, marital or civil partnership status or any other basis as protected by local law.Majorel and its employees do not tolerate, engage in, or support Human Trafficking, Forced Labour or Child Labour of any kind through Majorel's activities, including in its supply chain, or assist Majorel clients or any other party in doing so.Majorel & TeleperformanceYou are applying for a job at Majorel, which is now part of Teleperformance. Welcome to a whole new world of opportunities!In the coming months, the best of both organizations will converge to deliver even more agile and resilient digital business services. With nearly 500,000 team members in more than 95 countries, we are stronger together and ready to master the future.DisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.Apply OnlineImprint|Privacy PolicyPowered by softgarden
