*Project details:** URGENT start on 22/05* *Remote from districts: Castelo Branco, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja & Faro ** Working schedule: *Monday to Sunday* (8:00 -21:00), 8h/day, 40h/ 5 days per week,2 rotational days off* *We offer training is is provided at the beggining of work** Recruitment process 100% online*Client:*Our client is at the forefront of the entertainment industry, crafting and delivering captivating content across film, TV, and digital platforms. With a dynamic mix of genres and styles, it speaks to audiences of all backgrounds. Drawing from a legacy of iconic franchises and cutting-edge creations, the Warner Brothers Project is a beacon of innovation, constantly pushing boundaries to captivate global audiences.*Your responsabilities:** Assist *French Speaking* Customers through the various channels regarding queries about subscription, invoicing, technical troubleshooting.* Provide account and application support to Customers namely with regards to software functionality.* Provide accurate and real-time responses to the customers inquiries.* Keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken.*Our expectations:** You speak *French* in proficiency* Intermediate English level (at least B2)* You already live in Portugal* Self-motivation and a collaborative spirit to thrive in our dynamic team.*Main duties:** Possible start on 22/05* Working schedule: *Monday to Sunday* (8:00 -21:00), 8h/day, 40h/ 5 days per week,2 rotational days off* *Remote from districts: Castelo Branco, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja & Faro ** Full time employment, 6 months fixed-term renewable contract* Private Health insurance with a dental plan (after 6 months of the contract)* Training is provided at the beginning of the work*Competitive salary and remuneration system:** *895€ gross* x 12months +*2 extra* salaries per year* *up to 100€ gross* monthly performance bonus,* meal allowance: *7,23€ NET/working day (voucher)** transport allowance: *20€ / month*Apply today and Change your career with GentleWay!_*Include a valid e-mail address and telephone number in your CV and the recruitment process can start smoothly!*_\ *By applying for this job offer, you agree to our privacy policyand consent to the processing of your personal data and sharing it with the client proposing this jobApply today and Change your career with GentleWay!Include a valid e-mail address and telephone number in your CV and the recruitment process can start smoothly!*\ *By applying for this job offer, you agree to our privacy policyand consent to the processing of your personal data and sharing it with the client proposing this job offer.*#French #CustomerService #Lisbon #Oriente #Francês #Lisboa #Francophone #FrançaisCustomerService, Service client, Support client, Centre d'appels, Centre de support, Assistance technique, Soutien technique, Équipe de support, Qualité de service Service à la clientèle, Gestion des clients, Téléphoniste Numéro de téléphone, Appelant Ventes et marketing, Vente et marketing, Stratégie marketing, Plan marketing, Support technique et helpdesk, Ticket de support, Logiciel de helpdesk, Utilisateurs Travailler à l'étranger, Expérience à l'étranger, Carrière à l'étranger, Stage à l'étranger, Parler français, Support en français, Support clientèle en français, Centre d'appels en français, Service client en français, Français, LisboaType d'emploi : Temps pleinRémunération : 1 044,00€ à 1 164,00€ par moisQuestion(s) de présélection:* Your email and phone number are mandatory to proceed your application in this recruitment, please leave it here:* Your current location:* When is the closest possible date to start for you?* If we decide to continue your application, you will receive from our client an invitation to a HARVER assessment. Is it okay for you to complete it?* Are you legally authorized to work in Portugal? If you are not an EU citizen, confirm on what basis you can work in Portugal (VISA/Work Permit/etc.).* Is French your native language?* This offer is related to our client Concentix + Webhelp Lisbon. Are you okay with continuing with your application?Langue:* français min C2 (Requis)* anglais min B1 (Requis)Date de début prévue : 22/05/2024
