Is selling in your DNA? Have you got a knack for unearthing leads and turning them into loyal customers? Do you thrive on building and nurturing relationships?
Then maybe you belong with us.
We're searching for a Groups and MICE Sales Manager in Lisbon to join our team of free thinkers and collaborators.
You'd be at the sales-helm of our first Locke in Lisbon, Portugal, when it's most exciting, as we prepare to open our doors for the first time in the country. Reporting to the Head of Groups and MICE Sales, you'll take ownership of sales activity for Locke de Santa Joana for MICE agents and group clients, using your local knowledge and networking prowess to develop profitable, sustainable business.
A role less ordinary. The primary function of this role is to take responsibility for the strategy, planning and ongoing execution of sales activity for a portofolio of new and existing Groups and MICE clients on behalf of Locke de Santa Joana. You'll deliver optimal Groups and MICE revenue into key edyn properties from this defined portfolio of clients. In addition, you'll contribute to the development of all Groups and MICE sales enquiry processes and segment specific online and offline marketing collateral. Actively seeking and winning new business in the realm of Groups and MICEGenerating, qualifying and following up on leads from MICE agents and Corporates through all relevant sourcesIncrease group volumes through a variety of segementsEnsure an understanding of the local Sales Plan for each key property, and understand the required sales mix per propertyConduct FAM trips, sales presentations, networking events and B2B marketingAssistat in securing and maintaining beneficial partnershops with key MICE / Groups AgenciesSecure base group business at property levelAccount management; you'll be responsible for sales and service across a designated portfolio of existing clientsConduct regular client review meetings to ensure each relationship is successfully maintainedComplete all internal processes to ensure each account is correctly set up within edynEnsure excellent knowledge of company network and key locations, attending training events where approproate and developing a good knowledge of the business travel industryWho you are. The successful candidate for this role will be able to easily establish, influence, build and maintain relationships with key decision makers in Corporate and Agency organisations to negotiate and develop profitable and sustainable brands. Portuguese speaking and writing is a must, as well as English conversational and writing skillsFamiliarity with local Lisbon Groups and MICE agents in particular, and similar agents in Portugal in generalNext-level communication skills, with no-nonsense commerical awareness and a brain built for problem-solvingHospitality sales and account management experience in LisbonCompetence in Word, PowerPoint and ExcelLocal knowledge and contacts in LisbonDemonstrable understanding of Locke's business and brandInnate customer service skills, with a determination to deliver on targetsImpeccable planning and organisationWhy grow with edyn? Competitive salaryBonus scheme25 days' holiday (plus the option to buy more)Wellbeing benefits (cash plan and an Employee Assistance Programme)Free nights in our propertiesRecognition schemesPension (the tax efficient way)Sick payExcellent travel and development opportunitiesOther benefits tailored to youOur natural habitat. We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information.
Core hours are 09:00-18:00Based in Lisbon, PortugalTravel to other Locke properties and our edyn office locations when neededAbout edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, Cove and SACO – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it's like to work at edyn, visit https://www.findingedyn.com/start-here-go-anywhere Diversity, Equity, and Inclusion Statement edyn's Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity.
This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity.
We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community.
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