German-Speaking Gaming Customer Advisor

German-speaking Gaming Advisor based in Lisbon    Join a globally renowned firm in the video gaming industry.   The company Welcome to a leading developer and distributor of entertainment software, established in 1994. Quickly became one of the most renowned and respected creators of computer games. Known for well-designed and captivating entertainment software, the company has earned an unparalleled reputation for the high quality of its produc??e     Your Profile: - Fluent in German and English. - Passionate about gaming. - Strong communication skills and adaptable to technological changes.     ? Your Responsibilities: - Provide customer support mainly in German, occasionally in English, via email and chat - Assist with account and billing inquiries - Resolve login and registration issues - Handle hacked account recovery and character restoration - Address questions regarding rewards programs, tokens, and pre-paid game cards - Manage inquiries related to payments and process refunds - Maintain professional handling of customer data     Benefits - Remote from Portugal - Competitive local salary - Private Health Insurance from day one Relocation Package: - Accommodation - Airport pick-up and administrative assistance with your registration in Portugal - Reimbursement of your initial flight expenses  - Stable career opportunity in a leading multinational company - Comprehensive training and integration phase - Inclusive and respectful work environment - Diverse career progression opportunities - Emphasis on work-life balance - Annual complimentary return flight to home country (within Europe) - Access to organized sports activities and events     Don't miss this chance to kick off an international career and move to sunny Portugal.