German-Speaking Customer Service Specialist

German-speaking customer service specialist    Are you interested in providing solutions for customers in need of financial and credit card services? Are you a fluent German speaker with impressive English communication abilities? Eager to shape your career in a diverse environment under the sunny, delightful skies of Lisbon? We have the ideal opportunity for you! Become a part of the German Customer Support team.   ?  Meet your next company  Our client is an internationally acclaimed American financial firm, one of the most esteemed brands globally.   Your profile - Proficient German skills (C2) - Advanced English skills (minimum C1) both verbal and written - Solid communication skills – including excellent telephonic conversation skills, attentive listening, and superior writing abilities - Analytical and problem-solving skills coupled with acute attention to detail - A willingness to learn and progress, be an inquisitive investigator and problem solver - High-speed internet connection and suitable conditions for remote work - Must hold EU citizenship or a valid work permit for Portugal Be a local candidate or willing to relocate to sunny Lisbon, Portugal   Your day-to-day - Providing solutions to customers who require assistance with financial and credit card services - Delivering customer service through telephonic communication - Augmenting customer experience by attentively listening to their requirements and worries, striving for first call resolution whenever feasible - Establishing substantial relationships, addressing customers' queries in a polite, affable, and proficient manner - Meeting and surpassing quality objectives, compliance rules, and productivity targets   ? Perks & benefits - Relocation package - Performance bonus - Competitive salaries - Paid professional training Employee discounts - Private healthcare & dental insurance (after six months of employment) - Advancement opportunities through various development programs - Engaging and fun company-wide initiatives, including our Ever Better wellness program - Job security Lifelong skills and experience Outstanding work culture - We value unforgettable associate experiences. Here, you can elevate your quality of life and expand your career.