Our mission is to create a safe and engaging online environment for users across the globe. As a leading provider of content moderation solutions, we are dedicated to upholding the highest standards of online safety and community guidelines. We are currently seeking a French-speaking Content Moderator to join our diverse and dynamic team in Lisbon, Portugal. Position Overview: As a French-speaking Content Moderator, you will play a pivotal role in maintaining the integrity of our online platforms by reviewing and moderating user-generated content. You will work alongside a multicultural team, utilizing your language skills and cultural understanding to ensure that our community guidelines are enforced consistently and fairly. This role offers a unique opportunity to make a positive impact on millions of users' online experiences while growing your career in a fast-paced and rewarding environment. Key Responsibilities: Review and moderate user-generated content in French across various digital platforms, including social media, forums, and messaging apps. Evaluate content against established community guidelines and policies, taking appropriate action to remove or escalate violations. Conduct in-depth content analysis to identify trends, patterns, and emerging issues within the online community. Collaborate closely with cross-functional teams, including legal, engineering, and customer support, to address escalated issues and implement effective solutions. Provide timely and constructive feedback to users, helping to educate and guide them on appropriate online behavior. Stay informed about industry trends, best practices, and emerging technologies in content moderation, continuously seeking opportunities for improvement and innovation. Qualifications: Fluent in French, both written and spoken, with a strong command of grammar and language conventions. Proficient in English, with the ability to communicate effectively with international teams and stakeholders. Exceptional attention to detail and the ability to maintain accuracy while working in a fast-paced and dynamic environment. Strong analytical and critical thinking skills, with the ability to assess complex situations and make informed decisions. Empathetic and culturally sensitive, with a deep understanding of diverse perspectives and cultural nuances. Prior experience in content moderation, customer support, or a related field is advantageous but not required. We welcome candidates with a passion for online safety and community management. Benefits: Competitive salary package commensurate with experience and qualifications. Relocation package available for candidates relocating to Lisbon from abroad, including flight tickets to Lisbon and accommodation assistance. Comprehensive health and life insurance coverage, ensuring peace of mind for you and your loved ones. Opportunities for career growth and advancement, with access to training and development programs tailored to your professional goals. Vibrant and inclusive work culture that celebrates diversity and fosters collaboration and innovation. Additional perks and benefits, including employee discounts, wellness programs, and more. Why Join Us: We believe that everyone deserves a safe and positive online experience. By joining our team as a French-speaking Content Moderator, you will have the opportunity to play a meaningful role in shaping the future of online communities while advancing your career in a supportive and dynamic environment. Join us in our mission to create a safer and more inclusive digital world for all.
