Fleet Training Developer & Trainer (M/F)

Job Description The Fleet Training Development & Trainer is responsible for improving the productivity of the organization's employees. This position assesses company-wide developmental needs to drive training initiatives and arranges suitable training solutions for employees. This position actively searches, creatively design, and implements effective methods to educate, enhance and recognize performance... The position must ensure that the e-learning platform is always updated and drive continuous improvement. Supervisory Responsibilities: Fleet Service Trainer Duties/Responsibilities: Develops training and development programs and objectives. Conducts annual training and development needs assessment. Administers spending against the departmental budget. Obtains and /or develops effective training materials utilizing a variety of media. Trains and coaches' managers, supervisors and others involved in employee development efforts. Plans, organizes, facilitates and orders supplies for employee development and training events. Develops and maintains the online training platform of Mystic Cruises & Mystic Ocean Maintains organizational communications such as share point, newsletter to ensure employees have knowledge of training and development events and resources. Conducts follow-up studies of all completed training to evaluate and measure results. Modifies programs as needed. Exemplifies the desired culture and philosophies of the organization. Works effectively as a team member with other members of management and the HR staff. Coordinates activities required to meet Hotel Quality Standards as per SOPs Assists in creating SOP´s to ensure processes are followed and quality assurance standards are being met. Performs on-board audits and liaises with on-board management with detail feedback reports. Qualifications Required Skills/Abilities: Excellent verbal and written communication skills. Strong presentation & training skills. Adept with a variety of multimedia training platforms and methods. Ability to evaluate and research training options and alternatives. Ability to design and implement effective training and development.  Education and Experience: Proven work experience as a Training Development Manager or similar role Bachelor's degree in relevant field. Three years of experience designing and implementing employee development programs. Excellent data collection and analysis skills Strong attention to detail Certified Professional in Learning and Performance (CPLP) credential preferred. Good communication skills, both verbal and written in English Physical Requirements: Loyal and discrete Must be a self-starter, self-motivated and able to work with little supervision. Customer service driven. Must be willing to travel – 60% Able to work from home as required. Additional Information Reporting: Directly to the company CEO