Company DescriptionWe are much more than a global leader.We welcome you as you are, and you can find a job and a brand that fits your personality.We support you to grow and learn every day, making sure that work gives your life purpose, so that during your time with us, you can continue to explore the limitless possibilities of Accor.By joining Accor, every chapter of your story is yours to write and together we can imagine the hospitality of tomorrow.Job DescriptionAt Accor we are currently looking for a F&B Supervisor for the new Accor opening in Ponta Delgada (Azores Islands, Portugal), the Mercure Açores Ponta Delgada.About the position:If you are passionate about guests' interaction, food and beverage?As F&B Supervisor, you are expected to uplift the F&B experience for guests.We are looking for someone who will have the patience, personality, and perseverance to thrive in this role.If you can perform well in fast-paced environments, we'd like to meet you.Some of your responsibilities are:Coordinating daily F&B management operationsOverlooks all restaurant operations.Delivering superior food and beverage service and maximizing customer satisfactionResponding efficiently and accurately to customer complaintsScheduling all F&B team membersSupervising EventsCoordinating with kitchenTraining on health and safety lead by exampleDaily briefings updates and upselling techniquesCost control, inventory, training and maintaining SOP for quality.Introduce innovative ideas to generate revenue for the restaurant.Addressing guest requirement and able to create a "magnifique" experience.QualificationsAbout you:College diploma in Hotel Management or related fieldPrevious experience in Food & Beverage/Restaurant operationFluent in Portuguese & EnglishPassion for leadership and teamworkEye for detail to achieve operational excellenceExcellent guest service skillsAdditional InformationWhat we offer:Be part of an international companyWork for a leader brand as Accor present in 110 countriesDevelopment and career opportunitiesBenefits according to the roleAccor discounts cardOur commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?We are far more than a worldwide leader.We welcome you as you are, and you can find a job and brand that matches your personality.We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
