Estonian Customer Advisor For Leading Car Manufacturer - Portugal

Come and work with us. Do you want to join an amazing support team of a leading car manufacturer company?Are you Estonian native or fluent with strong English communication skills? Looking to make your career in a multicultural environment? So we have the perfect opportunity for you! Your future project: join our Estonian Customer Support team. As a customer service specialist in this project, your daily responsibilities will include: Provide end to end sales management, answering questions and ensuring the customer takes delivery of the product Manage the inbound chat support, with the goal of finding the opportunity to turn a prospect to a sale Provide information regarding purchasing procedures, orders' tracking, and deliveries Owning the customer queries and ensuring a timely resolution and response Meet and exceed our service quality goals, compliance regulations and productivity targets Create amazing experience that people value and we are proud of Be responsible to follow the direction of management and provide feedback To succeed in the role, you will need to have: Native or proficient level of Estonian (C2) Advanced level of English (at least C1) both verbal and written Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills Analytical and problem solving skills with strong attention to detail Desire to learn and advance, be a curious investigator and problem solver High-speed internet access and appropriate conditions for remote work Must hold EU citizenship or valid work permit for Portugal Be a local candidate or willing to relocate to sunny Portugal Benefits. Relocation package Competitive wages Paid professional training Employee discounts Private healthcare & dental insurance (after six months of employment) Growth opportunities through various development programs Fun and engaging company-wide initiatives, including our EverBetter wellness program Job stability Life-long skills and experience Excellent work culture Go further with Foundever™ We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.