Sobre o nosso clienteMultinational company in BPO industry.DescriçãoClient Site wellness lead;Support of team's dedicated to analyzing and curating trust & safety content;Develop & implement a program wellness strategy, leading multiple initiatives, and core processes in the site, including mental health awareness, nutrition, physical activity;Manage a team of Wellness mentors to drive wellness and related outcomes in Trust & Safety;Focus on increasing resiliency and reducing risks in the Content Moderation space;Build a deep understanding of the content type nature, goals, nuances, and consistently deliver the best employee experience;Manage site wellness initiatives, ensuring that the client and internal stakeholders are aware of ongoing developments and each team member is using a consistent wellness framework;Lead development related to various benefits and experience on content development as well as employee engagement;Drive the Engagement calendar along with the Wellness Mentors for the assigned client/region to ensure new and innovative activities are enabled for the employees;Work with key cross functional stakeholders to ensure collaboration and effectiveness, escalate if any, on annual strategy on Wellness.Perfil idealBachelor's Degree in Labor Relations, Human Resources Management, Psychology, or other related fields is preferred;Extensive experience in managing Wellness for large & diverse Trust & Safety / Content Moderation teams of remotely located professionals;As a Client Site Wellness Lead, you'll need a minimum of 4 years prior Health and Wellness professional experience;Minimum 2 years experience in Business Process Outsourcing (BPO) industry;Fluent in English (minimum C1 level) - mandatory;Technical knowledge of health and insurance and wellness benefits;Strong project management and problem-solving skills;Team player with the ability to collaborate with multiple internal and external stakeholders at all levels of the organization and build strong relationships within and outside the Total Rewards team;Previous experience managing a team;Previous experience managing vendor(s);Ability to meet multiple demanding deadlines simultaneously (preferred);Excellent communication and client management skills, presentation abilities and stakeholder management (preferred);Strong organizational and analytical skills (preferred);Demonstrate ability to interface with multiple levels of management (preferred);Proven ability to work independently (preferred);Ability to be flexible and work creatively and analytically in a problem-solving environment (preferred).VantagensLocation: Lisbon, realocation possibility;Modality: Hybrid;Excellent work opportunity in a dynamic leading multinational company;Possibility of cooperation with leaders in various industries;Investment in training and personal development;Respectful and inclusive environment;A wealth of opportunities to progress and move business areas projects;Flexibility & Work/life balance as a Client Site Wellness Lead;Health Insurance;Annually complementary return flight to your home country (within Europe);Free Portuguese language courses, sport activities and organized events;Free healthy meals in the cafeterias, such as soup, bread, salad and fruit.#J-18808-Ljbffr
