Dutch Customer Service Representative - Porto

DescriptionDo you speak Dutch? Are you interested in Customer Service? This might be the job for you!Adecco is looking for people that can join a team of skilled Dutch Customer Service representatives in Porto, providing customer support by phone, e-mail and chat ensuring high quality and customer satisfaction in Telcom.                                                                          Activities:                                                                                                      - Customer support by phone/email in order to solve questions and doubts;- Answering the phone in order to clarify all customer doubts/questions/requests;- Handling and registering complaints both by phone and in writing, good argumentative power.Requirements- Experience in contact center (preferable);- Experience in administrative areas (preferable);- Ability to make decisions and solve problems;- Ability to manage stress and resilience;- Basic notions of computers.- Dutch (C1/C2) and English (B1)Offer- Rotating schedules 8h/day: - Monday to Friday from 07:00 to 21:00 - Saturday from 08:00 to 17:00 - Sunday from 09:00 to 17:00 (part-time is also an option)- Base Salary + Multiple Bonuses + Meal Allowance- Hybrid working system (at least once a week at the office) - On-site paid training for 10 days - Direct contract with the client Conocimientos:Call Center, Problem-Solving And Interpersonal Abilities, Good Comunications Abilities