Squarespace is looking for a passionate Promotions Associate to manage and execute various CRM acquisition and conversion tactics.You will advance our business by contributing to our data-informed approach to customer targeting and campaign measurement. With meticulous attention to detail, you will lead the implementation of our complex promotions calendar, spanning multiple products, languages, geographies, and tactics. You will collaborate with teams across the organization to deliver responsive/mobile-friendly CRM promotional programming, from ideation through execution and analysis. You have a customer-focused orientation and are a champion for campaign execution.You will be based in our New York office and report to the Sr. Manager, CRM.You'll Get To…Maintain promotions calendar and supporting documentation across all products and surfacesResponsible for creation and maintenance of all promotional discount codes for CRM and additional teams throughout the organizationExecute promotional email, push, and in-app marketing campaigns that support pre-defined performance goals, such as CTR, open rates, conversions and incremental revenue liftBuild email, push, and in-browser campaigns with HTML & CSS coding, including personalization with Handlebar logic and dynamic content, using our email service provider, Iterable, and our app notification provider, BrazePerform all quality assurance steps including proofing templates on all applicable devices, staging user experiences in-product, live rendering, and spot-checking audience lists to ensure accuracyDevelop and test new promotions capabilities and tacticsCommunicate all promotions details and updates to partnering teams and serve as point of contact for Customer OperationsRegularly perform competitive analysis, tracking CRM acquisition campaigns and developing related points of view to deliver insights to the team that are backed by dataAdvocate for the customer experienceCollaborate with Engineering team to support implementation roadmapWho We're Looking For1+ years of demonstrated success in a customer acquisition focused role within marketing1+ years of experience in a direct marketing/CRM role, using multiple channels to communicate with customer baseKnowledge of HTML and CSS for email design, overall email processes, and ESP platforms – direct experience working in Iterable and/or Braze.Ability to initiate and pursue ideas, work in an expedited time frame, establish trust and maintain a collaborative spirit working with teams across the organizationBenefits & PerksA choice between medical plans with an option for 100% covered premiumsFertility and adoption benefitsAccess to supplemental insurance plans for additional coverageHeadspace mindfulness app subscriptionRetirement benefits with employer matchFlexible paid time offUp to 20 weeks of paid family leaveEquity plan for all employeesPretax commuter benefitEducation reimbursementEmployee donation match to community organizations6 Global Employee Resource Groups (ERGs)Dog-friendly workplaceFree lunch and snacksPrivate rooftopCash Compensation Range: $85,500 – $138,000 USDThe base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.About SquarespaceSquarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock. Our team of more than 1,400 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information, visit www.squarespace.com .Our CommitmentToday, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process.#J-18808-Ljbffr
