The Tock Marketing team is looking for a Content Program Manager! The Content Program Manager will be a part of the marketing organization, which values communicating the core benefits of the Tock platform to all its customers, driving new product adoption, and working to message, position, and go to market with Tock products and features.You will report directly to the Senior Director of Marketing and will be a full-time position located in Chicago.We have introduced our Flexible Work Philosophy for Tock employees, which our Recruiters can tell you more about. For those who will work out of our offices 1-5 days a week, we have also introduced a detailed return to office approach to guarantee a safe return for our Tock employees. The safety of our people is our top priority and we will continue to monitor the status of COVID-19.You'll Get To…Partner with important partners across the organization to plan, scope, implement and concept content and webinar topicsCreate and develop a content roadmap that supports overarching company goals, cross-departmental purposes and serves as north star for paid programming, social content and B2B resources.This includes – identifying topics, developing content, scheduling and production of the event and post-event follow-up activities and communicationsThis role will create, maintain and execute the content and webinar schedulesThey will develop and implement guidelines and protocols for conducting webinarsDevelop and concept all supporting content to promote and complement webinar programs and topics and develop a plan to share and promote supporting contentOrganize registration and follow-up communications for each webinarDevelop benchmark criteria to measure the effectiveness of the webinar and supporting content programs and implement improvements as required; use data to inform topics and improvement opportunity identificationManage program reporting and performance trackingManage prioritization, timelines, work streams, and be able to form a strong POV on each of themDevelop and manage webinar program ROS to distribute to key stakeholders and participating partiesBecome an expert in SaaS in order to come up with unique and interesting topics for each virtual eventRecord webinar sessions and edit audio for on-demand webinars.Work closely with marketing to ensure the successful promotion of all webinarsDistribute presentations and content across a variety of channels (Online, Offline and on social media)Follow up with webinar attendees and send gifts as applicableReview presentation materials and offer feedback to speakersWho We're Looking For3+ years of webinar management experience3+ years of content development experienceYou have hospitality industry experienceYou have experience in Webinar management and with webinar production from conception to implementationYou have experience partnering cross-functionally to guide strategyYou can grow out a new program from start to finishYou have experience with go-to-market, product marketing at a SaaS companyBenefits & PerksA choice between medical plans with 100% covered premiumsFlexible paid time off401k with employer matchPaid parental leaveFertility and adoption benefitsEducation reimbursementPretax commuter benefitsEmployee Assistance ProgramCharitable donation match6 Global Employee Resource Groups (ERGs)Cash Compensation Range: $97,000 – $174,500 USDThe base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Tock employees are eligible to receive equity in the company as part of their total compensation.Tock's GrowthAwarded Fast Company's "Most Innovative Companies" in 2021Awarded Built In's "Best Places to Work" in 2020, 2021, 2022, and 2023Awarded America's Hottest Brands of 2020 by AdAgeWon Chicago Tribune's "Game Changer" Award for industry innovationReached a global customer base of 30 countries operating in 200+ citiesProcessed over $1 billion in prepaid reservationsNamed one of 2019's 50 Startups to WatchFeatured in: New York Times, Bloomberg, GQ, Vice, Wired, Food & Wine, Eater, Skift Table, Chicago Tribune, Crain's Chicago Business, New York Post, and moreAbout TockTock is the all-in-one system for reservations, takeout, delivery, and events. We are changing the way restaurants, wineries, and culinary event organizers run their business and how guests explore, discover, and book at these places all around the globe.About SquarespaceSquarespace is a leading all-in-one website building and ecommerce platform that enables millions to build a brand and transact with their customers in an impactful and beautiful online presence. Our products allow anyone at any stage of their journey to manage their projects and businesses through websites, domains, ecommerce, marketing tools, and scheduling, along with tools for managing a social media presence with Unfold and hospitality business management through Tock. Squarespace democratizes access to outstanding design, helping our customers in approximately 200 countries and territories maintain consistent branding across all digital touchpoints to stand out online. Our team of more than 1,400 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal (coming soon!) and coworking spaces in the UK, Netherlands, and Australia. For more information, visit www.squarespace.com.Our CommitmentNot only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Tock, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process.#J-18808-Ljbffr
