Your responsibilities and impact as a customer service agent will be:Reviewing content (videos, image, text, and audio) in accordance with policiesResponding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appealsEnsuring user and brand safetyAble to provide services on a 24/7 shift rotationDisclaimer: please note that these tasks involve extensive exposure to sensitive content, including but not limited to vulgar content, violence, pornography and fake news.Skills, qualifications and interests you need to succeed in this role:You have a fluent level of Dutch + a good level on EnglishYou are looking for a job opportunity abroadYou are always up to date regarding Social MediaYou are motivated and committed to your workYou have excellent communication and listening skillsYou are a team player and willing to work with many other nationalitiesWhat's in it for you?Type of contract: a long-term fixed-term contract, renewable every yearWorking hours: full time (40h/week) on rotating shifts; 24/7Salary conditions (*) – 2 options:Including free accommodation (shared flat, all bills included): 1040€ gross/monthExcluding accommodation: 1298€ gross/monthFor international candidates:Reimbursement of your initial flight expenses after 3 monthsHelp in paperwork, opening bank account, etc. upon your arrivalFree Portuguese lessons, cooking classes, sport activities and social events organized by the companyReal career opportunities in different career paths(*) Compensation during training period if successful (10 days): nearly fully paidWhat should you expect from living in Lisbon?A colourful city view and a rich cultural historyPros of living in a European capital on a budgetDelicious Portuguese cuisine and famous cafe cultureFriendly people, good vibes and a happy-go-lucky urban lifeWarm climate all year and a sunny beach life next to the AtlanticA large English-speaking local community and international environmentYour Future Company:Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.
